Inland Star Distribution Centers, Does Dancing Make Your Waist Smaller, Articles F

Please note that we may share your email with the company to verify your order. Do you agree with Footasylum's 4-star rating? For full terms and conditions see here. Treated myself to some new trainers and jogging bottoms in the sale! For example, Footasylum has cleverly put together All Black Footwear and All White Trainers collections. Hey Getta,Thanks for leaving us a great review. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. 20%. Before returning items you must notify Footasylum by telephone, letter, or email. Here are 8 tips for writing great reviews. The lady at the till was no better. In November 2022 I placed an order with FootAsylum and it never came. The Footasylum app is a great way for users to shop the latest deals and products from Footasylum and to build up loyalty points and vouchers that can be used in-store or online. For all international returns outside of the UK, please visit our dedicated international returns page. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! Get 60% off instantly: Footasylum discount codes } Finder CA We also ensure all reviews are published without moderation. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Hey Getta,Thanks for leaving us a great review. If your order is incorrect, or the goods are damaged or faulty, contact Footasylum asap. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! Got them cheaper than any other website. Create a Return International Returns For all international returns outside of the UK, please visit our dedicated international returns page. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. I ordered an item with Christmas delivery on 20th December and received an email confirmation. We often link to other websites, but we can't be responsible for their content. International Returns Most Popular I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Yes. Thank you so much. Ordered almost 400 worth of clothes for my son on the 12th of December! Ordered coats for 2 of my sons in the sale. Shocking service avoid disappointment. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. We hope to see you again very soon. Get Discount. You have 28 days to return your items and you'll need your original receipt or delivery note. Hey MattThanks for taking the time to leave us a review. We hope to see you shopping with us very soon. Over 90 off RRP. Only response was we would receive a call within 8 hours - that was two days ago! Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. Useless. Verification can help ensure real people write reviews about real companies. In just a few steps, we'll have it sorted. Footasylum is a leading UK retailer of fashion streetwear and sportswear. They sent me trainers in a damaged box. Claim your profile to access Trustpilots free business tools and connect with customers. Footasylum Discount Code - 60% Off - March 2023 - The Sun Vouchers Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Very disappointing.Would never order from them again! It's great to hear you are happy with the coat and that the delivery was so quick. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Christmas Delivery & Returns - Footasylum It goes against our guidelines to offer incentives for reviews. Anyone can write a Trustpilot review. Easy! No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Hey Karl!Thanks for taking the time to leave us a review. Wow! All items must be returned in their original boxes and packaging. Order placed on Monday standard deliver paid for and the parcel arrived the next day. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. Perfect from start to finish. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. It goes against our guidelines to offer incentives for reviews. Returning faulty goods to footasylum MoneySavingExpert Forum Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. Claim your profile to access Trustpilots free business tools and connect with customers. However, i just received an email stating evri are expecting a parcel from footasylum which could be the trainers i returned due to them being faulty. Hey MattThanks for taking the time to leave us a review. very helpful as Liverpool didnt answer the phone. They were dispatched quickly and delivered within a few days to Northern Ireland. 20% off selected items with this Footasylum discount code. "I was totally abused in Speke store by the manager Chris he is totally disrespectful and the discrimation and lack of empathy from this manager towards disabled is absolutely shocking I hope this man doesn't face the public every day his attitude is awful try and do an exchange with the reciept yes that is right with the actual reciept this man terrorised me infront of members of the public while I accompanied my disabled sister there absolutely shocking behaviour from a manager of a store im Totally gobsmacked of his behaviour most arrogant man I have ever had to deal with massive chip on his shoulder because his staff member give me wrong information he then proceeded to abuse me I've posted his picture please beware of this man when shopping at the speke store", "Do Not use this company \r\nordered shoes on 3\/5\/22 on line as a birthday gift - gifted on 19th May ( actual birthday ) but shoes too big and tried to exchange in Westfield ( told not possible as paid by PayPal)\r\n \r\nDidn't have next size up so had to order something else on line as wouldn't give credit note ! To contact the Footasylum customer service team, start a live chat on the website. We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews. Only response was we would receive a call within 8 hours - that was two days ago! Here are 8 tips for writing great reviews. Sign up to the newsletter to get style updates, exclusive info on sale events and more. I have sent them back the undamaged trainers in a damaged box as I received them. Was told that neither was possible because I didnt return them in the original shoe box! We also ensure all reviews are published without moderation. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Was told that neither was possible because I didnt return them in the original shoe box! 3. Shocking company - bought two items trainers and sliders order value 100.28 never received. Hey Karl!Thanks for taking the time to leave us a review. Returns and Exchanges Taken a risk with your gift this year, or not sure on their size? Footasylum discount codes March 2023 - finder Ireland