This policy gives every claimant who deserves to be compensated the chance to make a claim without having to worry about the financial implications of seeking legal help. Equipment services :: South Tyneside and Sunderland NHS - STSFT Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. The amount of compensation you receive will depend on the severity of the illness and how long it lasted. By law, we must fix urgent problems in council-owned homes which could affect the tenant's health, safety or security within a certain period. If you call between 3pm and 8am Monday to Friday, or at weekends, we may not be able to complete the repair. The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. These include re-fixing toilet seats and repairing minor leaks. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. The report stated it took council contractors a number of attempts before a full roof repair was completed three years after it was reported. Copyright Andy T - 2021. Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. For further information please contact the Involvement Team by: Civic Centre Referrals for assessments are received into the service from Adult Social Care Direct, Community Based Services staff at Gateshead Council and through Healthcare . Repairs update - Housing Team at Gateshead Council | Facebook We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are. If disrepair problems in your home have made you or someone in your household ill, damaged your belongings or caused you inconvenience you should be eligible to claim compensation. The procedure named f could not be accessed, it may not be declared, or the user executing this request may not have been granted execute privilege on the procedure, or a function specified by security.requestValidationFunction configuration property has prevented access. 182-184 High Street Please ask your Neighbourhood Housing Team for details. Planned repairs usually need an inspection before work is done. "People are suffering out there and there is not one councillor that doesn't have the same problem as me.". Call us on 0333 050 8887 to start the process or fill in the form. You should report any damage to your local housing office. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. 4 0 obj
Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. Wherever possible we will place the order immediately. We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. Information, Advice, Services and Support - Gateshead Local Offer SEND If we miss an appointment and we didn't contact you, please contact us. If this is not possible, we will replace with the items we hold in stock. We hope to reschedule these events at a later date. Whenever you report your repair, please give us as much information as you can, so we can diagnose the required work as quickly as possible. London Why this surreal Gateshead estate will include homes spanning the 20th century, 2 million bill to repair homes in Sunderland after storm damage, Councils 'failing to protect' private rental tenants. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. We have guidelines on how long different repairs should take. We understand that businesses have been faced with challenges like no other, which is why our team of business advisors continue to remain on hand. If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. You can also include claims for loss of earnings and care costs if necessary. Work to the outside of your home may not need an appointment. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. To keep up to date, why not follow us. The site has been designed with residents and local groups to ensure it is easy to use. Work continues to address 3,000 Gateshead Council property repair backlog In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Failure to do so could give you grounds to make a council house disrepair claim against them. And while the average waiting time was 29 days, the Gateshead Council report found one tenant's repairs took over three years to complete. Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. Some work to your home is done as part of a planned maintenance or investment programme. Repairs - Gateshead Council You can also claim back rent if you havent been able to use part or all of your home because of the disrepair*. Whats in it for you? However a Gateshead Council spokesperson said the storm in 2022 had caused irreparable damage to the garages. Gateshead Council Jobs in Durham DH1 - 2022 | Indeed.com Ian Mclackand, Gateshead Council's service director repairs and building services, said: "In relation to the repairs backlog, we are just over halfway through that now. Youll be paid a competitive salary plus additional allowances where relevant. The council must make sure that the dwellings they offer are in a reasonable condition and that disrepair issues, if any, are addressed promptly. View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker. East Ham %PDF-1.5
We will offer you an appointment for the inspection, and at the time of inspection will arrange an appointment to complete the work. <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>
Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. The 2011 census, stated that the Metropolitan Borough of Gateshead was 67.0% Christian, 0.9% Muslim, 1.5% Jewish, 23.9% were not religious and 5.7% of the population refused to state their religion. If so we can help you claim compensation on a NO Win, NO Fee basis. Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. This includes both small leaks and emergency repairs. If you live in social housing or a local housing association property in the uk, we can assist you in filing a compensation claim if the property has fallen into a state of disrepair. 1 0 obj
Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, New home building accelerates with Freight Depot development, SEND strategy consultation launches in Gateshead, Two Gateshead shops ordered to close due to illegal tobacco sales. Payslips. Housing Repairs and Maintenance Service Gateshead - Government Online Council tenants can also be offered evening appointments for repairs from 4:30pm. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. If you are not in when the repair team calls, they will leave a card asking you to make a new appointment. As part of our commitment to quality services, we aim to provide a reliable and quick repair service. :L+Ftc[Sdu|^Y^. I have to tell you, this week I have had four complaints that have been going on for two years. This covers things like outside painting, replacement windows and annual gas servicing. Make sure you get in touch with a legal professional to find out more and start the process of claiming the compensation you deserve. If it is, and we have enough information about the repair, we will place an order with a contractor to carry out the work. You have the chance to buy up to 10 additional holidays per year. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. We are Gateshead Council'sHousing Team. Internal deterioration such as damage to carpet, walls etc. 2 0 obj
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This means that if we were to represent you in a claim against your landlord and did not win, you would not be required to pay us anything at all for our fees. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. Complain to the housing ombudsman The housing ombudsman is a free and independent service. Our employees and contractors carrying out work will show you an identity card. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. The panel decides which services they review based on various criteria. There's also additional service charges from 115.85 a week, this cost is eligible . Personal Possessions If any of your personal things have either been damaged or destroyed as a direct result of the council not carrying out appropriate and needed repair work, then you may include these in your compensation claim so that you can replace them if possible. NE8 1HH We are Gateshead Council's Housing Team. This could include compensation for any damage to clothing, bedding, furniture, or other personal belongings, which was caused by mould, a water leak, or any other incident for which the landlord or local authority was responsible. Cabinet met this week to determine the future of Gateshead Council's Leisure Services . We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. If possible, email your repair to repairs@gatesheadhousing.co.uk Or call 0800 408 6008 Monday to Friday between 8am and 4pm. Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. This is commonly known as filing a compensation claim for despair against a housing association landlord. Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Council tenants and leaseholders can book a repair appointment online with our new repair reporting system. Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for. These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. Background 2. We encourage our people to think differently, do the right thing and be innovative. A heavy recruitment drive is also under way in the local authoritys repairs and maintenance department with more than 100 posts still vacant. If your repair can't wait until the programme we will carry it out within the normal timescales. https://www.gateshead.gov.uk/make-your-voice-heard, Understanding advocacy and how it can benefit the people you work with. If you continue to miss appointments for repair work you may be charged. Any resident with My Housing Account can access this service. We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. Section Manager - Repairs - Gateshead Council - North East Jobs You can also claim compensation for the damage that has been caused during repair work. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury lawyers would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. Gateshead pensioner 'shocked' at council's repair works on his home of I have got this complaint, they monitor it and see it through to the end. The Borough Council of Gateshead Civic Centre, Regent Street For the attention of: Deborah McNulty NE8 1HH Gateshead UNITED KINGDOM Telephone: +44 1914335961 E-mail: deborahmcnulty@gateshead.gov.uk Internet address (es): General address of the contracting authority: http://www.gateshead.gov.uk Employer Est. <>
Are you a Council or Housing association Tenant with housing disrepair issues? If you would like more information on how to go about making a compensation claim, please do not hesitate to contact us for advice. Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. For example, if you have a coloured bathroom suite and you need a new bath, we may replace it with a standard white bath which we hold in stock. We will ask you to pay for any repairs caused by damage or misuse of your home by you, your family or friends. Hear all the latest news from across the North East on the hour, every hour, on 97.1FM, 103FM DAB, at metroradio.co.uk, and on the Metro Radio app. Repair officers maintain more staff are needed to support customers and to improve the number of right first-time repairs. stream
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The council is responsible for most repairs to your home. Gateshead Equipment Services (GES) provides disability equipment and assessments for people who are ordinarily resident in Gateshead or who are registered with a Gateshead GP. Welcome to My Housing Account - Gateshead Council's online service for council housing tenants. The findings were reported in a paper for the authority's Housing, Environment and Healthy Communities Overview and Scrutiny committee which looked into the efficiency of housing repairs carried out by the council. Some of these repairs need to be inspected before the repair can be done. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. The rent charge has been agreed with Gateshead Council and is eligible for housing benefit. Office hours: 9am to 5pm, Monday to Thursday and 8.45am to 4.30pm on Friday. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. If so, please keep reading as youre just what were looking for! Wednesday 2nd November 2022. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. Home Group | Watergate Court, Gateshead Appointment Types - Gateshead Council The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Thursday 26th January 2023. endobj
The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of We will need to look at what has been damaged so please don't throw anything away. We will tell you in advance when any work like this will happen. Gateshead, England. House furnishings If any of your furnishings such as carpets, curtains, sofas, other furniture etc have been destroyed or damaged due to a problem within the property such as a water leak or electrical fault fire for example, then again, you may include these in your claim so that they can be replaced. Home repairs, including emergency repairs, should be reported by calling 0800 408 6008. Housing contact details - Gateshead Council Gateshead gardener's fury as garage roof plants itself in her flower 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. People really are our greatest asset at Gateshead Council, and we value every employee. Top Jobs in Gateshead, England. However it did show that 36% of repairs were fixed when first looked at after being correctly identified. Metropolitan Borough of Gateshead - Wikipedia You can create a free account to post activities, services and promote organisation working in Gateshead. There are a number of services and people in Gateshead that can help you to understand the different SEND processes and support you through them. Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. %
Were truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. "The garages at Leam Lane had already been condemned, and we were working towards . Unfortunately, this job posting is expired. If you have suffered illness as a result of your council landlords failure to maintain their property in a satisfactory condition, you may be eligible to make a claim for compensation. This is known as the Right to Repair scheme. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. 0191 433 3174. housingadvice@gateshead.gov.uk. View details of your former and current tenancies including rent statements and repair. The panel carries out independent reviews of our services to identify positive practice and suggest recommendations for service improvements. VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). Damage to private property If any of your private belongings have been ruined whilst repair work was being carried out, then you may claim compensation for these items. As your landlord, the council has a legal responsibility to ensure that the property you are living in is in good, safe condition and is obliged to carry out regular maintenance checks. Housing Disrepair The costs start from 133.38 per week for a one bedroom apartment and 156.30 per week for a two bedroom apartment. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. The contractors are currently repairing seven properties a week. Please continue to be patient, as we are experiencing a high volume of phone calls. Gateshead Now is a collection of the latest news from Gateshead Council. Our business support events remain cancelled for now. We will pay compensation for damage which is our fault or our contractors' fault. Last week we successfully launched our new online system, with over 100 repairs reported in the first week. "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". These are less urgent repairs such as renewing floor tiles or floorboards, or supplying and fitting a new kitchen unit. Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. Gateshead Council Repairs & Voids Job in Gateshead, England | Glassdoor Sign up to our Business Gateshead newsletter and follow our social channels for regular updates to government announcements, local business support schemes and opportunities. Well, theres so much on offer and heres just a few of the highlights! However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. To register with My Housing Account, select 'my account' at the top of the Council homepage. We are also unable to check groups and activities listed onOurGatesheadand attendance to these is strictly at your own risk.Terms and conditions, Contact: OurGateshead@ConnectedVoice.org.uk, We provide a range of opportunities for customers to get involved, have their say, and help shape the way we deliver our services.