You can get it started again if you press the button so it's probably not a power issue. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. How to restore default settings on GOTRAX GXL V2. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. As an Amazon Associate I earn from qualifying purchases. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Knowing how to read a wiring diagram can also be helpful when troubleshooting or making repairs. The key is to build your own vehicle with its own motor coil wire. GoTrax - GMAX Electric Scooter. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. Reply, Is it possible to order the Tiller on its own for a gotrax GXL2..my broke in half and I need a replacement. If you find yourself in this situation, follow these steps and your Gotrax will charge up just like new! GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. Back wheel cover scraping tire. GOTRAX - F5 Electric Bike . After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. . TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. E02 - Adjust your brake calipers so that they operate effectively. Learn more about your GOTRAX from full overviews and specs to troubleshooting. What if the part I ordered did not solve the problem? Contact an authorized service center for more information about replacements. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. Tighten the screws firmly. Set the line out of the way once disconnected. If the scooter is off but still takes off, this means that the control box is damaged. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult . Recommended rider age . Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. How To Read A Gotrax Scooter Wiring Diagram | WIREGRAM Is a fire hazard. Gotrax G3 Plus Electric Scooter, 10" Pneumatic Tires, Max 18 Mile Range and 18Mph Power by 300W Motor, Foldable Escooter for Adult Unisex. If it is not at or above the proper Voltage after recharging for 8 hours then it may need to be replaced. When you connect the charger to the hoverboard it will turn red to let you know it is charging. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 - YouTube If you return the product because you don't like it (and not because of a defect on arrival), the return shipping costs will be on your end, and the scooter will have to have remained undamaged. Disconnect brake cable (Handbrake Edition Only), Reconnect the brake line (Handbrake Edition). This is an internal issue and the bike should be sent back for repair. Shop GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 Max Speed Black at Best Buy. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. bay_blade2000 3 yr. ago That's not what I am saying at all. Thus can not charge scooter. Missing tire extension - poor quality control. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. There is no doubt that hoverboards are a popular and fun way to get around. Amazon.com: Customer reviews: Gotrax Vibe Electric Kick Scooter, 6.5 Easy fix but annoying. Home. If damaged do not proceed. Doesn't matter if the battery is charged or not. It's a 36V 6 Ah battery that offers higher performance. How To Fix Gotrax Scooter Not Charging - How To Finders If your charger does not turn green when you plug it in, your problem may lie in your charger. Please Note, some electric scooters share error codes. Looking For The Best Lock For An Electric Scooter? Front tire making a very loud noise. Easy Fix but time consuming. GOTRAX GXL-V2 ELECTRIC SCOOTER User Manual - Manuals+ The scooter is barely accerlating (I can only get it up to 7 or 8 mph on a flat surface and not over 3mph on even . If the unit has a brake cable running to the hand brake, you will need to disconnect the line before proceeding. E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. When it comes to hoverboards, the magic fix-all is called recalibration. Install the locking hook and the two screws into the head unit. I am on the hook to pay for shipping to send back their poorly made products. Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. Copyright 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. Listen or look back to see if the rear wheel is slowly spinning. If all of them work normally, then you need a new charger. Even if just pressing for a second - Kind of scary actually. In my case, when I got a new Gotrax scooter, it did work fine in the beginning. *You may need to perform a recalibration up to three times to fix your issue. The console on the scooter displays speed in MPH, battery life, and headlight. To determine whether either of these is true, unplug all of your devices from power and try charging them again. Gotrax recommends 3-4 hours for charging time. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. I try and ride economical to maximize range and durability. When GOTRAX GXL V2 display is blacked out you can release Power Key. Store the screws and hook in a safe location for later use. You will see the LED lights start to flash. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. All I've done is adjust the brake pads to prevent rubbing. . I have given up on this company doing the right thing. `f25Jz>`lf(< @%-vCN These codes will pop up over your console's display when there are issues within your electric scooter. Expect More. I have had it for over a month now and have had zero problems with it. Problem is from inside the tire assembly. Choose from Same Day Delivery, Drive Up or Order Pickup. All electric scooter have a fuse or a circuit breaker. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! 2 Scooter are completely unusable.Which is now costing us additional money as it was the primary method to get to work. Gotrax has also added a longer battery life. Electric scooters are the folding, stand-up variety - a grown-up version of the kick scooters you may have used as a kid. Help with GoTrax XR Elite Issue : r/ElectricScooters - reddit I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. It is possible to check the voltage of your battery using a voltmeter. No. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. Try recharging the battery pack for 8 hours. This scooter is giving a E3 Error code and the manual simply states to replace the console. Sometimes due to old age an electric scooters battery pack will need to be recharged before the scooter can be tested or operated. You can recalibrate your Gotrax hoverboard by following the instructions above. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ), Learn more about troubleshooting the Apex, Learn more about troubleshooting the XR Elite, How to Change your Electric Scooters Brakes, Learn more about troubleshooting your hoverboard, How to Assemble the GOTRAX Eclipse Electric Scooter, Hawaii Begins Electric Bike Rebate Program, Unboxing & Overview: The Flex Electric Scooter. 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Looks like spring issue. I was disappointed with the v2 we received, which is a shame since it really was a fun scooter. rider weight: 154 Lbs. PDF COMMUTING ELECTRIC SCOOTER - Monster Scooter Parts I was super encouraged as the handle bar looks a little different from the original version I received, better. Finally, take off any dust caps and make sure that both ends of your wire are clean before reassembling everything back together. This was fixed with the company sending a replacement tire. Bolts provided are rusted - poor quality control. Ive taken it to work 4 times already with a round trip of about 11.5 miles (charge at work) and it's been fine. Test The Battery Pack On A Scooter That Does Not Run (Tool Needed: Load Tester) If the scooter is not running, a load test can be performed on its batteries by removing the battery pack from the scooter and taking the individual batteries out. 21E, 22E, 25E, and 30E - Replace console to fix error code. This scooter is giving a E3 Error code and the manual simply states to replace the console. Kick stand wobbly. GoTrax GXL V2 Battery dead after 8 months : r/ElectricScooters - reddit If the battery is fully charged, then the issue is likely with the motherboard or wiring. If your Gotrax hoverboard will not turn back on you are experiencing an issue. Here are some of the problems we have experienced separated into what we believe are minor and major issues: If you are having issues, please reply here and/or message me. Check the fuse or circuit breaker. For example, only standing with one foot on your hoverboard can cause some models to beep. Need help troubleshooting a scooter issue? 0000013506 00000 n
Not much help really. . If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. Firstly, you can check out the common troubleshooting tips we have provided, or check the indications specific to your particular model of Gotrax hoverboard here. %PDF-1.4
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Electric Scooters are fun for all people big or small, young or old, fast or slow; There is a scooter out there for everyone! Troubleshoot common issues with your gotrax hoverboard with our handy guide. From loose power cables to defective charging ports, theres always a solution to make your Gotrax scooter start charging again! The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Thank you GoTRAX for fixing my 7 year olds birthday gift! Grab the new battery pack and ensure that your are installing the battery pack correctly. Our combined issue is we have been getting run-around from the company's support and are looking to see if others are having similar problems. Include an image for extra impact. This may be caused by several factors, but luckily there are solutions to all of them. Gotrax Hoverboard Troubleshooting - besteride.com Find your product below and click the link to be directed to the specific information for troubleshooting. Jan 7, 2020 Contact: kevin@ocproscooters.com or text: 714-420-1311. Next, check to see if there is any damage to either end of your scooters charging cable. You feel the scooter lose power and your inertia throws you forward. I've emailed support but I'm waiting. Check which of them the problem is and get it fixed immediately. Frequently Asked Questions - GOTRAX Official Site 51 4.7 out of 5 Stars. 0000001444 00000 n
The first action we recommend is to turn the scooter on, activate the throttle, and push the scooter to normal walking speed. Gotrax Issues : r/ElectricScooters - reddit Happy to help! Electric Scooters You can contact Gotrax to get more information, talk about your warranty or learn about repair options. Motor stutters with rapid jerking and wont go.. possible motor failure. 110 20
It goes fast and I can go up big hills . 0000017087 00000 n
If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. A revolution is on the way - and Electric Scooters are leading it! When pushing the red button and holding for a few seconds (to power on) it actually adds resistance to the front tire. I do hope that the company learns to become more responsive and make these problems rightthats no way to stay in business. Post adapter arcing when plugged in. 0000005863 00000 n
Has been extremely slow to respond with replacement parts. Amazon.com: Customer reviews: Gotrax GKS Electric Scooter for Kids Age They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. Subscribe to my Channel https://bit.ly/2ShKGSm In today's video I show you how to fix the two common issues with the GoTrax GXL V2 Electric Scooter, which are not being able to open it. Here you a can find all the frequently asked questions (FAQ) about gotrax products including our hoveboards, electric bikes and electric scooters. Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. These models of e-bike only feature an LED Display. 3. Take care of your ride so it can take care of you. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. When the scooter is powered on, press the power button 3 times to switch the speed unit display. ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). Back fender completely broken off, bottom screw plate snapped. Circuit breakers are usually on the outside of the scooter. If your Gotrax scooter wont turn on and your battery is fully charged, check that your power board isnt damaged. GoTrax G4 Review - Most Theft-Resistant Budget Scooter Ever The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. E07 - Replace Motor or Motor Wheel Assembly. I do like the scooter and hopefully it will be fixed so it can be used for friends and a spare. Power on your scooter and take it for a test drive. Watch out world! Test The Battery Pack On A Scooter That Runs. Repair frozen GOTRAX GXL V2. 2 - Handlebar Failure4 - Motor Signal Failure5 - Brake Lever Failure. You can now turn your hoverboard back on.*. 0000002987 00000 n
We'd simply like our problems fixed but also do not want others to experience the frustration and inconvenience this has caused us. There is a groove at the bottom of the battery that must align with the motor adapter in order to supply power to the motor. Codes often have simple solutions and we are here to assist. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. You can now turn your hoverboard back on.*. Problem not solved. Here is a link to find the manual for your Gotrax hoverboard. Listen or look back to see if the rear wheel is slowly spinning. Make sure the petals are level with each other and on a flat surface. Power completely shuts off while riding. Reattach the console/head unit by sliding it back into place. Shop safe on GOTRAX Official website. Of course, with any new or growing technology there are often hiccups along the way. GoTrax V2 Not Working. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. A fully charged battery will have between 36 and 42 volts. An awesome member of our community made this guide. Find helpful customer reviews and review ratings for Gotrax Vibe Electric Kick Scooter, 6.5" Foldable Commuting Scooter for Kids 8-15, 12 MPH & 7 Miles Range E Kick Scooters for Kids, Teens, Boys and . Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. I requested a refund. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. GoTrax GKS: Specs. 20 MPH Max speed and durable 10 . Its possible that you got a defective battery. There is no doubt that hoverboards are a popular and fun way to get around. When GOTRAX GXL V2 is powered on press and hold Power Button for 5 seconds. I kicked off the odometer began registering speed. Make sure all connections are secure and there arent any exposed wires or noticeable burns. I didn't realize my tires were about half the recommended psi. Mine out of the box has this metal grinding sound coming from the back. 2) You are using an outlet with a higher voltage than what is recommended for fast charging. If there is, youll need to buy another one and replace it. Turn the key or power switch on and engage the throttle all of the way. Use caution as extreme force may damage your scooter console or battery connections. If it's not been used for a while, it might need charging. First, plug in your charger and make sure that it works before continuing. Gotrax scooter doesn't work - YouTube 0000006275 00000 n
Most electric scooters with old or worn out battery packs will operate with a very small amount of power when the battery charger is plugged into both the scooter and the wall at the same time. Also if there is a critical mass here, we may be able to have the company fix their problems. I cant find anyone who sells them including the gotrax website, acisneros0873 - PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. Please contact our customer service team if you are experiencing problems or need more detailed information. 0000002170 00000 n
Of course, you could also have an issue with your battery. Only tools required are the 4mm Allen wrench and a set of pliers. Press question mark to learn the rest of the keyboard shortcuts. Please Note, some electric scooters share error codes. Short circuit charger and handlebar: Resolved by warranty.. New handlebar and charger sent in 1 week.. 2. With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. Electric Scooter and Bike Troubleshooting Repair Manual - Motor Does Now you are finished and ready to test your work. If the scooter works after disconnecting the brake switch then the brake switch is defective. My GoTrax (about 5 months old) started acting weird today. Cruise control automatically goes on every time when riding. I finally received the replacement parts. Electric Scooter Troubleshooting | E-Scooter Repair Guide - Gear Honest Therealjondotcom 3 yr. ago. E10, E11, E12 - Contact GOTRAX Customer Support. Update July 31: my gxl v2 is still riding well, I just pumped the tires up to 45 psi which greatly improved speed and rideability. 0 - Normal StatusE02 - BrakeE03 - Power Assist sensor failureE06 - Cell Under VoltageE07 - Motor FailureE08 - Handlebar FailureE09 - Controller FailureE10 - Communication reception failureE11 - Communication sending failureE12 - BMS Communication failureE13 - Headlight failure. So frustrating. We check over 250 million products every day for the best prices. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. When you connect the charger to the hoverboard it will turn red to let you know it is charging. We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty period. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Grab the new battery pack and ensure that your are installing the battery pack correctly. How to do a hard reset on GOTRAX GXL V2? - HardReset.info 0000008779 00000 n
If the wheel spins only when the battery charger is plugged into the scooter then the battery pack is defective. When it comes to hoverboards, the magic fix-all is called recalibration. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. I tried these fixes and the problem got solved. Has expected us to be scooter technicians to diagnose the problems. New comments cannot be posted and votes cannot be cast. The motor would sometimes "sputter" (not engage) when you push down the throttle. *You may need to perform a recalibration up to three times to fix your issue. Make sure the petals are level with each other and on a flat surface. Electric scooter throttle not working - How to fix it - Thescooterguide Visit the Gotrax . If you find any damage, replace it immediately. The motor does make some noise when first accelerating but goes away. But some parents may balk at spending more than $100 on an electric scooter. Within 3 weeks, our v2 started with the "loud 'grinding' noise from front/drive wheel" then the next day would not respond to throttle at all (unit powered on, but wouldn't go) and front/drive wheel would not spin freely with the scooter on or off.