lucy in the sky customer service number

You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. We may contract with other companies to provide certain services, includingcredit card processing, shipping, name and address verification, email distribution, market research and promotions management. Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). We therefore have no responsibility or liability for the content and activities of these linked sites. www.lucyinthesky.com retains the right to refuse any request made by you. Lucy in the Sky - Home | Facebook Our models are generally around 5 Feet, 9 Inches / 175cm tall, and are always photographed wearing a size small. For more specific information or any delivery concerns for any International Orders, you can reach DHL GlobalMail Customer Service below: Email: https://webtrack.dhlglobalmail.com/help/contact?country=US, For any other concerns, you can reach out to us at shop@lucyinthesky.email. -Kate. A cookie is a small file which asks permission to be placed on your computer's hard drive. If you have not received your order by the end of your delivery timeframe, we'd suggest following the steps below as they are solving the majority of delivery issues: - Check again the email you received from us regarding your specific shipping information. Service 527 The Lucy in the Sky customer service email is a marketing campaign by the company Lucy in the Sky. 1860 500 6633 is Tata Sky WhatsApp customer care number. I emailed multiple times and didn't receive a reply until a week later when they cancelled my order for me. I will never buy from them and also inform all of my daughters friends at school to not buy from their site. Sky Support Email. I followed up again on Feb 22nd and they said ordered would not be delivered until middle of March. You will receive your tracking number once your style/s have been shipped. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. Hi Hailey, Thanks for your feedback. Hi Natalie, When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. Do you agree with Lucy in the Sky's 4-star rating? Check out what 6,864 people have written so far, and share your own experience. I was so disappointed in the quality. Meanwhile, the brand is posting on social media like everything is peachy and deleting negative comments. We do not have any paid partnerships with any influencers; we only post real customers wearing the products we actually sell, so this really disappointing to hear. You can email us at resolution@lucyinthesky.email! I definitely recommend Lucy in the Sky, as my other dresses were great and their customer service is top-tier! The delivery timeframe can also be found on each individual product page, on the My Order shopping cart page, or in your email confirmation. Annoying, right?! WHAT INFORMATION DO WE SHARE WITH OTHERS? My daughter has an event Nov. 19. Unfortunately, we cannot expedite orders specifically beyond the timeframe listed on the product page. LUCY IN THE SKY Help Centre They have yet to respond and emails were sent over a week ago. I would never hesitate to order again given this fabulous experience I just had, Casandra M was extremely helpful and quick! We're sorry to hear about the order being delayed. We're so glad we were able to help with the return. Our cut-off for same-day express shipping is 1pm Pacific Time. Unfortunately after an order has shipped with USPS we cannot update a shipping address. My daughter ordered a dress on 9/11; it was supposed to arrive on 10/5. Free Shipping Worldwide, over US$50. Alternatively, if you create an account under the 'My Account' page with the same email you used in your order, you can see all your orders under the 'My Order History' section. Go to our site to chat with our support team or email us at support@lucy.co! You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS? Live Chat available 24 hours a day, 7 days week, through the icon on the bottom right. Lucy In The SKY: Employee Directory | ZoomInfo.com . I ordered a dress on 9/18. If you received a 'Your order has been processed' confirmation at the checkout, this means that your order was successfully placed and is in our system. -Kate. The first time it was cancelled altogether. She offered me advanced credit and provided easy instructions to do so. They said they will refund me within 10 days without any explainations for their lateness. I've lost $120 to Lucy In the Sky and received nothing. I absolutely love Lucy in the Sky's Customer Service!!! I wear a size 12, and the size 12 they shipped me barely fit over one leg. Please let us know if we can help any further. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. Products used:Dresses- tried to use but material was see through and sizes incony, Hi KA, HOW DO I CHECK DELIVERY STATUS OF MY ORDER? They offer advanced store credit on returns and after chatting a live agent and giving the order number, they found I'd already shipped it and immediately sent my store credit code to my email. Great experience :). Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. This policy is effective from 01/01/2016. Good Luck! We'd love to hear from you so that we can find a resolution. Just enclose your order details in your return package and send it back to our Return Address below: LUCY IN THE SKY After using the chat feature, I found out that they wanted me to cancel my order for one of the dresses and give me store credit for it (not even a refund to my original form of payment) I was understanding, because they told me that the other dress that I ordered was on its way in the next 2 to 4 weeks. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Don't waste your time or money, just go somewhere else! Lucy in the Sky with Diamonds - Wikipedia I would like to know if i order my dress now you think it will arrive before june 29 knowing that i live in france? Please read the email in full, there may be pertinent details which may have been missed. Thanks for your feedback. All international orders are shipped with DHL International Packet Plus. What Is Lucy in the Sky? Thanks for your feedback. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Lucy Harley-McKeown; Jessica Clark; . -Kate. Distraught in Australia, she takes comfort in her friends' happiness and turns her sights onto the surfer (and best friend's brother) Nathan. Made and Designed in Los Angeles - Shop now at www.lucyinthesky.com You would have received multiple shipping notifications if this is the case. Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). Not only was she patient but she was quick and so attentive. We're so glad you were able to utilize our 24/7 chat! Please use the following size guide to help determine your size of clothing. Technical support. | Read 5,961-5,980 Reviews out of 6,594 I had talked to 2 other reps there and they did not help AT ALL! In order to contract with www.lucyinthesky.com, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Her level of customer service was fabulous. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. - Kate. Critic England, United Kingdom. There is no phone number and the chat has been disabled. Is Tata Sky service free? Unfortunately, we are not selling our styles to other retailers at this time. What this means is that we do not store or save any of your credit card information at any point, and that all purchases are 100% protected by PayPal's Buyer Protection against non-delivery or receiving something which is not as described. We would love to help assist you with this issue. Sorry to hear that you had trouble reaching out to us. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. Every other online retailer gives you 21 - 30 days minimum to get a full refund for unworn clothing. We may also share information with companies assisting in fraud protection or investigation. You should check this page from time to time to ensure that you are happy with any changes. I am doubtful now the dress will come in time (or ever) for my event. 7) A group called John Fred and his Playboy Band had a #1 hit in 1968 with "Judy In Disguise (with Glasses)," a song that was a parody of "Lucy.". Lucy In The Sky Login. Contact us - LUCY IN THE SKY Lucy in the Sky is an online fashion store that offers clothing and accessories for the life of the party. We're so sorry to hear about the order. We're so sorry to hear about the order. We're so sorry to hear about the order. Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. These numbers are generally staffed between the hours of 7 am to 11 pm every day. -Kate, it was my first time ordering from Lucy in the sky. Alternatively, you can attempt to place the order with a different card or try again later. -Kate. We encourage you to review those policies when you visit those sites. Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. Products used:None, sizing too inaccurate. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. How did we do? . The best things about working as a Sales Advisor at Sky Leeds, with Lucy September 9, 2021 / in Contact Centre & Operations / by jhawkins2. Extremely disappointed and feeling like they stole from me. I ordered 4 items and once I received 2 of them and saw how bad the quality was. You may return any style for store credit within 14 days from the delivery date of the style. Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.lucyinthesky.com and you should not rely on the existence of such a connection or affiliation. - Kate, Hi Paula! So sorry about the issue here - the fabric definitely appears to be cut incorrectly here; feel free to reach out to us to have this returned for a refund. Your card will be debited immediately upon authorization being received. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? This does not affect www.lucyinthesky.coms liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. Store credit took weeks. We have no idea when the dress will arrive or if it will arrive on time. I had an issue with my dress being see through and needed a replacement soon for an event. We also ensure all reviews are published without moderation. We have a range of ways to get in touch for new and existing customers. I have been waiting for almost three weeks and still haven't got my money back. I don't think you got it! I HAVE MY TRACKING NUMBER. Please email us at resolution@lucyinthesky.email so we can assist you sooner. There are a number of Sky departments, and you can usually make your way to the right one through the main customer services contact number which is 0333 7591 310. I unfortunately missed the return window for the dress, but thought I would ask anyway just in case. If you have any order issues, please reach out at shop@lucyinthesky.emailor via Live Chat during business hours (8:00-4:30 Pacific Time, Mon-Fri, excluding U.S Public Holidays). She answered all the questions we had quickly and gave good advice. We accept PayPal, Credit/Debit Card, Apple Pay, or AfterPay for U.S Customers for payments. Shipping is free over US$75 and US$6.90 for orders under US$75. Our regular return policy applies to all orders made through AfterPay. Please email us at resolution@lucyinthesky.email so we can assist you sooner. Thanks for your feedback. Lucy in the Sky Reviews, Complaints, Ratings Lucy in the Sky, Inc. operates this Website. | Read 181-200 Reviews out of 6,679 If you have any other questions, feel free to reach out to us at resolution@lucyinthesky.email:) From time to time, we may restrict access to some parts or all of this Website. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Sky in an easy-to-use summary, as well as a full comparison of the 13 ways to reach Sky, compared by speed and customer recommendations. This is a generic card error - this means that your bank is rejecting the transaction at this time. - Verify the shipping address provided - if there is an error, you would need to reach out to DHL GlobalMail or USPS to see if it is possible to update your address. These linked sites have separate and independent privacy policies. Copyright 2023 Lucy in the Sky inc. All rights reserved. Please email us at resolution@lucyinthesky.email so we can look into your refund for you. Faq - Lucy in The Sky If you're reaching out to us regarding an order, please have your Order ID in your message. They weren't rude per se, but they were deeply unhelpful. The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.lucyinthesky.com or its licensors and are protected by copyright laws and treaties around the world. I chatted with Maria D. about my order and she was extremely helpful and answered my questions promptly and clearly. You must not misuse this Website. Unless expressly stated to the contrary to the fullest extent permitted by law www.lucyinthesky.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. They take your money and hope you forgot about the order because they'll never say anything unless you reach out, Hi Colleen, This document governs your relationship with www.lucyinthesky.com (Website). I have been shopping online for over 20 years and have NEVER been tricked into accepting a store credit. Sky Fax. If you are in between sizes, we would generally suggest to order a size up. Verification can help ensure real people write reviews about real companies. Please email us at resolution@lucyinthesky.email so we can look into this for you. International shipping is free worldwide over US$50 (not including taxes or customs fees) and US$6.90 for orders under US$50. Tip for consumers:NO REFUNDS! -Kate. As soon as I opened the bag thousands of sequins poured out and the dress felt like thin sandpaper. We'd love to assist you further if you need help with returns. For international orders, any taxes or customs fees are the responsibility of the recipient - some international orders may have extra charges which need to be paid to receive your order. Among its many cover versions, a 1974 recording by Elton John - with a guest appearance by Lennon - was a number 1 hit in the US and Canada. We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. You either have to be put in a que in live chat with at least 100 people ahead of you or wait 48 hours for someone to respond to your email. International delivery is 5-10 business days. I messed up my address and they were quick to help and fix my mistake. Why just give your money to a site without the opportunity to try and return an item? I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. A store credit is automatically applied to an account attached to the email used for an order. Lucy In The Sky. Reach us faster and easier through our virtual assistant KYLA, available 24/7 to serve our subscribers nationwide. . Orders and upgrades. The dresses were way too short - they barely covered my butt. Contacting Sky | Sky Help | Sky.com Yes! For any delivery or shipment concerns please contact us within 14 days of the order being shipped. Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. I have emailed them three times and tried to do the virtual chat but it never works. These government-sponsored enterprises provide more than $7.3 trillion in funding for the U.S. mortgage markets and financial institutions. Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14. Contact BT. Search. Do you agree with Lucy in the Sky's 4-star rating? They said I would be receiving updates and a tracking number. I know it's still only Nov. 15 but I do not think this dress is coming. | Read 5,941-5,960 Reviews out of 6,586 Account and billing. LUCY IN THE SKY - YouTube -Kate. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. Website: lucyinthesky.com/shop Location: 1200 Wall Street, Floor 2, Los Angeles, California, 90015, USA Industry: Clothing Store Owner: Victor Sayeg Email: shop@lucyinthesky.email Trust Score: Good Social Media: Instagram & Facebook Advantages Lucy in the Sky is one of the most popular prom shops among young, stylish women. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. . Lucy in the sky is our GO TO for all things special occasion. - Kate, Hi Chris! I can always count on you for the best quality and accurate fit. Were almost out of time and do not have a back up plan. -Kate Read 1 more review about Lucy in the Sky MI Michelle 1 review US A day ago Merry was fantastic! I HAVE NOT RECEIVED MY ORDER. Hi Melissa, Lucy has a story. Our small is generally the equivalent of a US Size 2. We will not be liable if for any reason this Website is unavailable at any time or for any period. We'll send her your regards! In the end the skirt fit very snug and my booty looks great in it. I have never been able to complete a return that quickly. Thanks for your feedback. [PSA] Don't order from lucyinthesky.com! : r/TheGirlSurvivalGuide - reddit Have something to share about Lucy In The Sky? They do not have number to call. In general, international orders take 2-3 weeks to be delivered, though can be shorter or longer, depending on the style and your specific location. I'm wanting to buy the starstruck strappy dress, should i size up or get my normal size? We'd love to find a resolution You can email us at resolution@lucyinthesky.email for further assistance. Review. I love Lucy in the sky ! Please contact us via Live Chat for 24 hour customer care. Additional information is available at www.FHFA.gov, on Twitter, @FHFA, YouTube, Facebook, and LinkedIn. Lucy in the Sky Reviews - 1,067 Reviews of Lucyinthesky.com - Sitejabber When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. We are not doing wholesale at this time. Besides that, the customer review rating on Better Business Bureau is 2.8-stars. www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. LUCY IN THE SKY LIVERPOOL - Central Liverpool - Tripadvisor Haiker Rojas. This may prevent you from taking full advantage of the website. Thanks for your feedback. Yes, the one dress I never received was . So glad we were able to help! Do not trust this shop to deliver. Hi Kat! Please let us know if we can help any further. Prom season is here, and you deserve to look and feel amazing for your big party! Lucy In The Sky Reviews, Complaints, Customer Service These Sky contact numbers are available between 8am and 10pm every day of the week, and between 8am and 9pm on weekends. Either you embrace "diaper astronaut love triangle" or you don't . We're so sorry about the delayed style. If we are unable to contact you we will treat the order as cancelled. Article created 4 years ago. Do not buy from them. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky By placing an order you are offering to purchase a product on and subject to the following terms and conditions. Free Returns for United States Customers. Thanks for your feedback. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. This store has a great selection of dresses but unfortunately 1/3 of the dresses I've ordered was not what I expected based on the photo. Key Employees of Lucy In The SKY. I understand this is a busy time of year but so many girls are buying homecoming dresses that won't arrive in time. With no warning either time. Great customer service. Lucy in the sky is a great company from products to customer service I am always satisfied. She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. We're so sorry to hear that you had issues with your order. Horrible company and horrible customer service. We are based in Los Angeles, California, but at this time, we are online only and do not have a public location. They are constantly moving as not to get found. You can email us at resolution@lucyinthesky.email! Get Sky Broadband - 08442 411 653. Hi Lily, Unfortunately many people fall for their intentionally obtuse return policy, but from someone who had a valid return, it took over a month to get my refund returned to my credit card, and I only received it then because I reached out to support multiple times. They just keep everyone's money, don't send anything. I am so disappointed and will NEVER ORDER AGAIN! -Kate. She even helped me cancel an order and issued my store credit instantly. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). But, not to worrythey charge your credit card as soon as you make the order. -Kate. Now it's scheduled to be sent 4 weeks after it was first supposed to arrive. - Kate. Hi Sonam, Thanks for your feedback. I feel tricked and pissed off. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky.com You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. -Kate. The woman who emailed me back gave no explanation to why my dresses didn't come and only told me that she cancelled my order. Every item was shipped separately and weeks after stating they were stated to arrive.

lucy in the sky customer service number 2023