ATLANTA - The first of Atlanta's Streetcar vehicles has been repaired and is back in service.
MARTA is offering up to $8 off Uber and Lyft rideshare trips Monday-Friday, 4 a.m. to 6:30 a.m. (to address early morning gaps in MARTA service areas). No commercial or large-size carts, or dollies unless collapsed. Mobility Bus
Travel Companions are subject to the regular MARTA Mobility fare. 1. Click here for a downloadable version of MARTA Mobility Guide UTILIZING THE MARTA SYSTEM MARTA MOBILITY AREA & HOURS OF OPERATION TYPES OF MARTA MOBILITY SERVICES MARTA MOBILITY CATEGORIES OF ELIGIBILITY MARTA Employee Self-Service We introduced MARTA Employee Self-Service to help streamline our human resources and payroll process. Atlanta, GA 30303, MARTA Headquarters Building
Visit our MARTA Mobility page to see the qualifications for this service. 404-848-5826. . For safety purposes, it is strongly recommended that wheelchairs be backed onto the hydraulic lift. The customer may write a letter requesting an appeal to:
Is complementary paratransit service that operates within the same service area as fixed route bus and rail services. Articles not claimed by Tuesday of the following week will be turned over to MARTAs Lost and Found department located at Five (5) Points. At the beginning of each month, MARTA Mobility staff reviews the No-Show history of all customers who have received Warning Letters for the previous month. Scooters are often unstable on lift equipment. 5. Reservations can be made by calling MARTA Reservations at (404) 848-5826 to book trips between MARTA and CCT. MARTA Mobility is our service that provides ADA Complementary Paratransit service to anyone unable to ride or disembark from our regular MARTA transit services. MARTA Transit; MARTA Service; Facebook; Instagram; LinkedIn; YouTube; Select a Language: The priority set by the customer will help determine the Ready Time and the thirty (30) minute Ready Window.. If the thirty (30) minute ready window has ended and the Mobility Bus has not arrived, the customer should call the ETA line at. MARTA Mobility. MARTA cannot be responsible for, nor can schedules be adjusted to accommodate the administration of medication. Marta Mobility 2010-2023 Create a custom marta mobility application 2010 that meets your industry's specifications. The following procedures have been developed to ensure safe vehicle movement and standardized connecting point guidelines for major complexes. Please complete the
Name, address and telephone number
Atlanta, Georgia 30324-3330. Note:You can check the expiration date of your card at a Breeze Vending Machine, or make note of the cards expiration date, which appears each time you tap your card at the rail station fare gate, at the bus fare box and at the Breeze Vending Machine. When a return trip is needed, indicate the desired pick-up or drop-off time. 2. MARTA runs hundreds of buses over 91 routes covering over one thousand route-miles. MARTA Eligibility for MARTA Mobility usually extends for three (3) years from the date of certification. Learn more about bikes and MARTA. Customers must have correct fare immediately upon boarding in order to ride. MARTA Police (Non-Emergency) 404-848-4900. Indicate a travel Companion or an authorized Personal Care Attendant (PCA) when applicable. Overview MARTA The assigned Mobility Bus is scheduled to arrive during this time. You can also load stored value (cash) at the cost of $1 per trip.
Indicate the type of mobility aid used, and if the lift is required. Transdev launches new partnership with MARTA Mobility to support 404-848-5826. Information Needed to Make a Reservation: Trips are scheduled to provide travel times that are comparable to the time it would take to complete the trip on fixed route services plus thirty (30) minutes (allowing for transfer times). Requests to suspend subscription service must be made at least thirty (30) days in advance. 3. Customers unable to use the steps to enter the Mobility bus may stand on the hydraulic lift to be lifted onto the Mobility Bus. When the Mobility Bus arrives within the Ready window, customers must board the Mobility Bus within five (5) minutes of its arrival. 2424 Piedmont Road, NE
The ADA requires consideration of eligibility for trips that an applicant or rider makes or might make. . Helpful Numbers - Metropolitan Atlanta Rapid Transit Authority At a Breeze Vending Machine in any MARTA rail station. Leadership; History & Vision; MARTA at a Glance; MARTA Service Standards; Key Performance Indicators . The following rules also apply: If you have a suggestion or a comment about our services, please call MARTAs Customer Service Center at (404) 848-5000 (follow the prompts). Customers will be sent a letter of eligibility determination in writing, or alternative formats if requested. Riders' Advisory Council; MARTA HOPE Program; . (Forsyth Street side of the station)
Reservation or MARTA Mobility Agents name, if concerning a telephone conversation
Accessible Services - MARTA 5. Please remember that MARTA Mobility is a shared ride service and customers are encouraged not to neglect personal hygiene so as to cause an adverse effect on the ability of MARTA to provide acceptable services. MARTA secured a $2.6M grant for the purchase of 6 New Flyer Xcelsior battery-electric buses that will reduce fleet emissions. *Unlimited rides for consecutive days beginning first day of use. Upon receipt of a completed application, MARTA Mobility must make an eligibility determination within twenty-one (21) calendar days of receipt. A Mobility customer must present their MARTA Mobility Breeze Card to have the correct fare deducted from the card. Cancellations made less than two (2) hours before the scheduled ready time are considered Late Cancellations, The Mobility bus arrives at the correct scheduled pick-up location, within the Ready Window, and the customer. The Travel Training program is a short-term, personalized service designed to help individuals learn to use MARTAs buses and trains independently. 3. Where can I purchase bus passes? MARTA will transport packages that a customer can independently carry on or off the Mobility Bus in one trip. NOT TRANSFERABLE: This card is not transferable and if pre-sented by any person other than whom it is issued, MARTA will confiscate the card. Riders must have a MARTA Mobility Photo ID Breeze Card to be able to request and board our MARTA Mobility buses. MARTA Mobility Breeze Cards must be obtained from the MARTA Reduced Fare Office after customers receive confirmation of their eligibility. The suspension will go into effect on the 15th day of the next month and will last seven (7) consecutive days. Customer Service. Same day cancellations are cancellations made on the date of travel. If the Mobility Bus arrives anytime between 4:15 PM and 4:45 PM, the customer must board within five (5) minutes of the arrival of the Mobility Bus. To request an application or obtain information about MARTA Mobility, call the MARTA Mobility Eligibility Department at (404) 848-5389; Monday - Friday, 8:30 AM 5:00 PM. If a card has been confiscated due to usage by any unauthorized property. If the visitors disability is apparent, this documentation is not required. MARTA is dedicated to being here for those needing essential travel during the COVID-19 pandemic. MARTA Police (Emergency) 404-848-4911. To become eligible to ride MARTA Mobility, you must complete an application and an in-person interview and assessment. The goal: make life simpler for all our employees.
Customers who had at least six (6) valid No-Show infractions will receive written notification informing them that as of August 15th their service will be suspended for seven (7) days (August 15-21) due to excessive No-Shows. Customers requiring medication or oxygen at regular intervals should be advised that travel time on the MARTA Mobility Bus may be as long as the same trip on MARTAs fixed route services plus an additional thirty (30) minutes. Click this link[
All MARTA Mobility Customers and companions must pay the fare to ride upon boarding. MARTA Mobilitys pick-up or drop-off locations are directed by the passenger; such as residences, medical facilities, retail outlets or other attractions. Accessible Services - MARTA PDF version]to download and print a hardcopyof theMARTA Mobility Eligibility Application for Certification Part Aapplication. Click this link[
breezecard.com. For everyones benefit, fixed route and rail operators announce major intersections, destination points, transfer points, and requested stops. The buses operate in an ADA-designated service area within Fulton, DeKalb and Clayton Counties and the City of Atlanta. MARTA Mobility. MARTA Transit; MARTA Service . Cards MUST be turned in immediately for a re-placement at no cost. Please make sure all personal items are safely secured and out of the way of other customers. If MARTA Mobility does not provide an appeal decision within thirty (30) days, MARTA Mobility will provide service until an appeal decision is provided. MARTA Customer Experience. If you were issued a permanent card, your eligibility expires three years from the date of issue. The Reduced Fare pass is only compatible with one-way tickets, round trips and trip packages in multiples of 10 or 20. Benefits and job security are a plus also. This applies to an individual who, because of their disability, cannot access a bus stop or a train station to board the fixed route system and cannot access their final destination after disembarking from a fixed route bus or train. MARTA Mobility is our service that provides ADA Complementary Paratransit service to anyone unable to ride or disembark from our regular MARTA transit services. Inconvenience in using the fixed route system is not a basis for eligibility. To request an application or obtain information about MARTA Mobility, call the MARTA Mobility Eligibility Department at (404) 848-5389; Monday - Friday, 8:30 AM - 5:00 PM. MARTA is smarta! Ride times are subject to traffic delays or mechanical problems that result in customers on-board time being delayed. The MARTA Mobility Breeze Card will allow Mobility customers to use MARTA fixed bus and rail at no charge. Operators are not permitted to enter buildings and/or private residences, lock doors, or set home alarm systems, etc. Customers may also cancel via the MARTA website @
The customers Ready window begins at 4:15 PM and ends at 4:45 PM (Ready Time plus 30 minutes). The application has two (2) parts (A & B) and is the first phase of the process. Also please be advised that this card must be surrendered upon request by a MARTA official. Mobility Fares - MARTA Customers will not be charged with a No-Show if the Mobility Bus arrives outside of the thirty (30) minute Ready Window, and he or she chooses not to travel. traveltraining@itsmarta.com. MARTA Mobility service is restricted to the ADA designated service area within Fulton, DeKalb, and Clayton Counties along a mile corridor located on each side of all MARTA fixed route buses as well as mile radius around each rail station. card with a picture each time they board a Mobility Bus. Riders' Advisory Council; . Accessible Services - MARTA Disadvantaged Business Enterprises (DBE) Program, MARTA's Transportation Assistance Program for the Homeless, Title
Mobility Fares - MARTA Appeals can be made by calling the MARTA Mobility Eligibility office at (404) 848-5389 or submitting the completed Notice of Appeal form via fax: 404-848-6900 or mail: MARTA Mobility Appeals Panel 2424 Piedmont Road, NE Atlanta, GA 30324-3330 Appeals: Upon receipt of a request to appeal, the Eligibility Specialist will notify the customer of the date, time, and location of the appeals hearing. Be on time for scheduled trips and be ready to board the Mobility bus when it arrives. Partnership Program. University Program.
MARTA Mobility Guide - m.itsmarta.com To schedule a reservation, call the MARTA Mobility Call Center (404) 848-5826; 8:30 AM to 5:00 PM seven days a week. This applies to an individual who cannot independently navigate the fixed route system (board, ride or disembark from a bus or train). Customers are encouraged to call the MARTA Reduced Fare office at (404) 848-5112 to report a card lost or stolen. Wheelchair electric power must always be turned off until the operator instructs the customer to re-engage. Customer with visual impairment and service animal assisted by a MARTA Mobility Operator
PDF version] to print a hardcopy of theMARTA Mobility Eligibility Application for Certification Part B(for the completion by your Health Care Provider). Please indicate if no return trip is necessary. The customer has ten (10) days from the postmark date of the written notification to appeal a pending suspension. Under the contract, MTM will leverage its On the Move program to perform paratransit eligibility certifications. Please be prepared to pay when you enter the Mobility Bus have your MARTA Mobility Breeze Card or the correct amount of cash ready (operators do not have change). MARTA removed the four streetcar vehicles from service on Nov. 29, 2022, after engineers discovered wheel degradation . MARTA - Metropolitan Atlanta Rapid Transit Authority Riders must have a MARTA Mobility Photo ID Breeze Card to be able to request and board our MARTA Mobility buses. If MARTA Mobility does not provide an appeal decision within thirty (30) days, MARTA Mobility will provide service until an appeal decision is provided. All future replacements are $5. MARTA Police (Non-Emergency) 404-848-4900. The MAC subcommittee meets once a month to hear customer appeals and make its recommendations to MARTA. This includes following or stalking passengers or employees. However, a replacement fee will be charged for each lost or stolen card. Disadvantaged Business Enterprises (DBE) Program, MARTA's Transportation Assistance Program for the Homeless, EXPIRATION OF CERTIFICATION/RECERTIFICATION, CANCELLING, CONFIRMING, OR CHANGING TRIPS, PCAS, TRAVEL COMPANIONS, CHILDREN & SERVICE ANIMALS, BOARDING A MARTA MOBILITY BUS WITH A MOBILITY AID, http://www.itsmarta.com/ride-with-respect.aspx, MARTA MOBILITY OPERATORS RESPONSIBILITIES, FTA TOLL FREE NUMBERS & CONTACT INFORMATION. Operators are solely responsible for the operation of the hydraulic lift and for securing mobility devices safely on the bus. Customers must wait at least twentyfour (24) hours after a reservation is made to cancel it through the automated system. During this thirty (30) day waiting period, customers will still be eligible to ride MARTA Mobility; however, they will be required to show photo identification and pay with cash for each trip.
Service - MARTA To dispute any infractions, please leave a voice message on the MARTA Mobility dispute line for the Superintendent of Mobility Operations at. MARTA Mobility Operators are expected to obey the same rules as our customers. Requests to suspend subscription service until further notice will not be accepted. Simply tap your card on the Breeze target wherever your riding. Call 404-848-5000 and start your Balance Protection. Customers who are not satisfied with the MAC subcommittees decision, will have an opportunity to appeal to a panel consisting of at least three (3) MARTA managers, who are independent of MARTA Mobility, who will hear and rule on the appeal. MARTA Mobility Paratransit Service is an origin to destination public transportation service for individuals with disabilities who are prevented from using MARTA's Fixed Route transportation services. Five Points Lost and Found Office is temporarily closed. Customer Care Representatives (CCRs) are available to take customer reservations up to seven (7) days in advance. MARTA - Metropolitan Atlanta Rapid Transit Authority http://www.itsmarta.com/ride-with-respect.aspx. Day and time of experience
Failure to follow the Code may result in immediate expulsion from MARTA property, suspension from the use of transit property and services, and loss of unused fare media that expires during suspension. If anyone else is caught using your card, the card will be confiscated and you will have to wait a minimum of 30 days before receiving a replacement. . MARTA Mobility Breeze Cards are not transferable. The CCR negotiates the trip request and offers the customer a 4:15 PM Ready Time. We don't offer Reduced Fare versions of any of our pass programs. Applicants should indicate whether they will travel with a PCA during the application process. MARTA Reduced Fare Office
If trips include transfers to another transit system, MARTA Mobility customers must reserve trips directly with that system and pay the required fare for both MARTA and the other system. Red Line service will be suspended south of Medical Center from 9pm Feb. 17 through the end of service on Feb. 22nd. Subscription service is offered as a convenience to our customers and is accommodated on a space available basis. Once on board the Mobility bus, customers should remain seated until they have arrived safely at their destination and the Mobility bus has made a complete stop. MARTA Customer Experience. MARTA Police (Emergency) 404-848-4911. 2424 Piedmont Road, NE
The fax number for Mobility Eligibility is 404-848-6900. Mobility Fares. Customer zip code, which is the password to access the automated system. 2424 Piedmont Rd, NE 30 Alabama St., SW
Transfers between MARTA Mobility and Cobb County Transit (CCT) Paratransit are free at the MARTA Arts Center Rail Station and the CCT Cumberland Transfer Center. If you were issued a temporary card, your eligibility to participate in the Reduced Fare program will expire on December 31st of the current year. Customers must load fare, trips, or passes onto their MARTA Mobility Breeze Card or pay cash for each trip. Using tobacco or electronic cigarettes or vaporizers is prohibited. Please tap your Breeze card within 30 days of purchase to activate reload value. The ADA also includes temporary eligibility for people with disabilities that prevent them from using the fixed route system for a limited period of time. The fax number for Mobility Eligibility is 404-848-6900. Interviews at MARTA Experience Positive 71% Negative 21% Neutral 8% Getting an Interview Applied online 74% Recruiter 9% Employee Referral 6% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at MARTA Bus Operator (4) Intern - Hourly (2) Station Agent (2) Managerial (1) See more interviews for top jobs Bus times vary by individual route, so be sure to check the schedule for your specific route. Wheelchairs are defined as three or more wheeled devices. We apologize
Riders' Advisory Council; MARTA HOPE Program; . MARTA Police (Emergency) 404-848-4911. Customers must make all changes prior to the date of travel. The goal: make life simpler for all our employees. Parking Availability; Parking Fees; Key Parking Status; More. illness that prevents the customer from calling, an extended medical appointment that does not provide an opportunity to cancel in a timely manner, customers mobility aid fails, etc.). 2. Transfers between CobbLinc Paratransit and MARTA Mobility are free at the Cumberland Transfer Center and the MARTA Arts Center Rail Station. If the disability continues beyond the certified time, MARTA will require a revised certification from the customers Health Care Professional. When it does expire, you'll have to provide the same documentation you originally provided as proof of your qualifications. If the complex is inaccessible to a MARTA Mobility Bus, customers must meet the bus at the main entrance of the complex. Customers with expired passes or insufficient funds on their MARTA Mobility Breeze Cards will not be allowed to ride unless they pay cash for their trip. MARTA Mobility operates during the same days and hours as the fixed route bus and rail services. 404-848-5826. Same-Day cancellations must be made at least two (2) hours before the scheduled ready time. MARTA The application allows for the following online: VI Complaint Resolution Procedure and Form. Atlanta, Georgia 30324-3330, Please include the following information when calling or writing:
Customers infractions will be reviewed at the end of each month and their future Mobility service may be suspended if the infractions are deemed excessive.. The application allows for the following online: Employees can view and update personal information, submit . Riders' Advisory Council; . Atlanta, GA 30324. Jul 8, 2015 - Mobility Customer Care Representative in Atlanta, GA Recommend CEO Approval Business Outlook Pros PAY!! MARTA Mobility is our service that provides ADA Complementary Paratransit service to anyone unable to ride or disembark from our regular MARTA transit services. Regular Breeze Cards are not accepted for Mobility certified customers. Any article left on a Mobility bus will be turned in to the MARTA Mobility Dispatch office. MARTA To qualify for one of our Reduced Fare Breeze Cards, you'll have to do the following: The initial card is free, and your first replacement is only $2.
For example, a person may be able to reach bus stops that are no more than three blocks away, and where there is a safe, accessible path of travel, but she may require paratransit if distances are greater than three blocks, or if there are path of travel obstacles such as steep hills, deep snow or ice, or other obstacles. May 21, 2021 Atlanta, GA Transdev launches new partnership with MARTA Mobility to support Paratransit Services and ADA Eligibility Transdev is excited to kick off a new, three-year partnership with Metropolitan Atlanta Rapid Transit Authority (MARTA) this week. MARTA Mobility Guide - Metropolitan Atlanta Rapid Transit Authority MARTA Mobility riders with authorization from a medical professional are allowed to ride with a designated personal care attendant at no additional charge. Should such assistance be necessary, but unavailable while customers are on the bus, MARTA will contact emergency medical services to administer the required medication at the customers expense. Get to Know MARTA. Individuals with a hearing impairment may use Georgia Relay Service at 711 or TTY 1-800-255-0135. Subscription service is not required by ADA and the total number of subscription trips reserved may not exceed 50% of the space available on the system at any time period. To request an application or obtain information about MARTA Mobility, call the MARTA Mobility Eligibility Department at (404) 848-5389; Monday - Friday, 8:30 AM - 5:00 PM. A $5.00 replacement fee will be charged for all subsequent replacement cards. (Across from Lindbergh Center station)
Operators will assist customers who require door-to-door service by carrying a limited amount of packages (what the operator can carry off the bus in one trip) to the exterior door. Visit our MARTA Mobility page to see the qualifications for this service. MARTA Mobility Customer entering through Rail Station fare gate
Once a subscription schedule is confirmed, the Mobility Bus will arrive during the scheduled pick-up window at the same location each day as prearranged with MARTA. Please contact MARTA Mobility Eligibility at (404) 848-5389 during business hours, Monday - Friday, 8:30 AM - 5:00 PM for detailed information regarding these procedures. Riders must have a MARTA Mobility Photo ID Breeze Card to be able to request and board our MARTA Mobility buses.