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Although if you reset the Apple TV you would have installed the latest versions of other apps. "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. Shame on you Apple. Copyright 2000-2023 M2N Limited E. & O.E. Plex is the go-to app if one wants to enjoy movies and TV shows all in one place. Oct 6, 2021 7:15 PM in response to dfried1. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. Robs1978, User profile for user: Update the software on the iOS device you set up HomePods with Try restarting them first. During this time, Apple could change the process or remove the tool from a future beta version. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) Complete mess. Want to know more about us? Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. A forum where Apple customers help each other with their products. Sep 30, 2021 6:59 AM in response to David Camps-Campins1. One of Satechi's newest docks is the Pro Hub Slim, which adds seven additional ports to the latest MacBook Pro and MacBook Air models. This has been happening to me too except also with TV+ and iTunes. In a 30 min show I'll have to do this 3-5 times. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. omissions and conduct of any third parties in connection with or related to your use of the site. This problem has been present for months but has gotten significantly worse recently. This is happening across all of the live streaming apps. Program Bose Remote To Samsung TvOnce the Sound Bar and TV can be We did come across a potential workaround that may help solve the problem for some. 141. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. What can I do? This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). My device is set to auto update and is current. I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. Really frustrating that this feature doesn't work. Bryantrichar, User profile for user: Thank you for posting in Apple Support Communities. Notably, some Nvidia Shield TV users are also facing this issue. Although it must be noted that no official ETA has been shared for the time being. This thread leaves me to believe its not just my tv. Oct 6, 2021 5:55 PM in response to dangregory. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. Oct 9, 2021 4:52 AM in response to Ccastle84. Meighan-Carey, who owns a first-generation Apple TV 4K, conducted a bit of troubleshooting and found that audio can be heard through a pair of connected AirPods. There are some shows that appear to be doing this when theyre not, if they are dubbed versions. It was all beautifully synced before the update :(, Apple TV 4K, The video signal is processed by. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) only. frame matching etc. Apple TV 4K, Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. karishbhr 1 yr. ago Did this and it worked very well and then slowly degrades. The lag seems to be a few ms, just enough to be annoying and create an echo. Apple TV tvOS 14.6 stable update should address audio sync issues In five minutes it gets about 5 seconds off. dangregory, User profile for user: Brand names used in our stories are trademarks of respective companies. Makes viewing intolerable. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. Set audio to "Best Quality Available". Apple TV 2022 - Lip Sync Issues | MacRumors Forums Same thing here using airplay with my demon amp after updating tvOS to 15. How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. :-( Just tried it.. Sep 30, 2021 5:02 PM in response to Bryantrichar. Sound is "sent" to 3rd generation Apple TV to utilize the optical audio out. Is there a software update coming anytime soon? But the audio constantly slowly unsync's. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. All postings and use of the content on this site are subject to the. It looks like a BAD UPGRADE. A new Apple feature likely to arrive this fall could let your iPhone fix Apple TV audio sync issues. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. To Restart them, from the Home App in HomePod settings - choose Reset - then Restart, Apr 28, 2021 10:10 AM in response to Vancouver22. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. For a better experience, please enable JavaScript in your browser before proceeding. Sep 30, 2021 3:56 PM in response to David Camps-Campins1. ayrtonoc, User profile for user: Source, Can anyone tell me what can be done to sync the audio to the video when playing back? Those affected can try it as a potential workaround and see if it helps. How to Fix Apple TV Video and Audio Sync Problems Sep 29, 2021 8:21 PM in response to aigars16. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings This occurs when using Appletv app on a TCL tv. Andy Epprecht, User profile for user: YouTube TV audio is out of sync with video. This occurs when using Oct 2, 2021 3:04 PM in response to aigars16. This is absolutely repeatable. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. Hasnt been a problem in the past. The Tom Hanks WWII movie . Im hesitating recommending this to my clients as I will be dealing with service calls all the time. What is causing my audio sync issues? - Welcome to the Spectrum Community May 8, 2021 8:56 AM in response to DougCG. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. ArnoldL51, call The issue first came to light after the tvOS 16 update and is yet to be addressed. The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. Once the audio starts to lag with the service, it continues to lag once I exit the app. I'm a techy who is particularly fond of Android smartphones. I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. Under Calibration, click Wireless Audio Sync. I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. Again, this was NOT an issue until my Apple TV updated. A forum where Apple customers help each other with their products. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). Rebooted the router. Apple disclaims any and all liability for the acts, You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. An artist who likes to sing and play the guitar. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). tvOS 14.5 - Homepod Audio sync issues - Apple Community LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. SpWargo, call It either starts buffering, loses sync with the audio track or loses audio altogether. Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. Id say the issue started about 2 months ago. Looks like no ones replied in a while. Apple TV audio/video sync issues - Apple Community To fix audio and video sync issues on Apple TV, install the latest tvOS updates. Typically I make it a few minutes into a show before it starts. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. Audio still out of sync from ATV to home pods. Use HDMI ARC or eARC with your Apple TV 4K - Apple Support Play audio in Dolby Atmos or surround sound on your Apple TV - Apple Support, Aug 13, 2021 9:15 PM in response to Ali_E1. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. I updated my HomePods and AppleTV HD to 14.2. PS. Any time this happened with mine, I would force quit the app & Restart Apple TV. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). Before its debut on Roku and Fire TV . According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. Apple TV app, hardware users complain of audio issues A forum where Apple customers help each other with their products. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. 1-800-MY-APPLE, or, Sales and Apple TV hdmi to projector, audio Airplay to Yamaha RN602 which only support Airplay 1. Oct 7, 2021 7:41 PM in response to dangregory. 1-800-MY-APPLE, or, Sales and I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. My issues are with hard wired speakers fed via hdmi and not on all streams. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. Head here. Try to check if your TV has one. Note: This issue applies to some TV models released in 2019 or later. Oct 8, 2021 6:36 PM in response to Ccastle84. When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. Delay audio sync Samsung Q950T with APPLE TV 4K 2021 Apple TV 4K Review Apple TV buyers guide Apple TV users guide Apple TV news Apple TV discussion Buy at Apple (opens in new tab) Buy at Amazon (opens in new tab). To start the conversation again, simply Been having this exact same problem with my AppleTV 4K and two homepods. Source. This adjustment should resolve the issue for the time being, at least until the official fix arrives. All dolby 5.1 encoding. I have the same issue although I'm using bose smart speakers within my audio environment. I'm about ready to sell this thing and buy Apple TV. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. #1. How to set up and use Wireless Audio Sync on Apple TV | iMore May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. Go into settings/ video and audio/ calibration and select wireless audio sync and follow along. Apple TV 4K, If not, then update the HomePods to 14.5 as well. The service also helps one organize media from personal collections and online services. It makes things basically unwatchable. Sony A80J lip sync issue with new Apple TV 4K. Apple TV sound out of sync - Apple Community Sep 30, 2021 3:10 AM in response to Bryantrichar, Same here, i've done a lot of test and this is just shameful. YouTube TV audio sync issues after 5.1 surround sound update - PiunikaWeb May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. First, make sure youre running the latest tvOS version on your Apple TV. But I have had nothing but problems. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). Or even restart the show from the beginning. Thank you for signing up to iMore. This site contains user submitted content, comments and opinions and is for informational purposes With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. Have exactly the same issues with the audio advanced to the picture. Restarting Apple TV fixes the issue temporarily. Before this, he worked in the technology field across different industries, including healthcare and education. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. Alternatively, one could try turning on the Match Dynamic range and Match Frame Rate settings from the Match content option located under Video and Audio settings. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. chromecast with google tv no sound - aboutray16-eiga.com Then, check your audio and video settings, and ensure they're compatible with the content you're watching. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. The Mac Pro is still available as the Mac to switch to Apple Silicon. Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Prior to tvOS15 this worked very well. Aug 12, 2021 4:25 PM in response to Ccastle84. Please fix this apple! I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). :(. The powerful M2 Pro Mac mini is now out, and it gives the tower a run for its money. Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. YouTube TV audio is out of sync with video. Both devices must be on the same home network and signed into the same Apple ID. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Want to know more about us? Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of This doesnt correct itself until I restart the Apple TV. This happens on all devices. Rcxecutioner, User profile for user: While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. You can't hear the test tone when airpods are connected. Yes, brutal sync issues with 14.5. The Plex audio sync problems has happened before with the Ultra. Here's how the Galaxy Book 3 Ultra compares against the 16-inch MacBook Pro. If I pause and immediately play it is resynced. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. The TvOS 15.1 does not fix the problem. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. I have Dolby enabled incl. Heres how it works. Recalibration does nothing. Looks like no ones replied in a while. I use an Apple 4K to send the video to the TV (HDMI). Their mouths arent moving in sync with the sound. Plex - Audio Sync Issue - Roku Community Nov 30, 2022. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. Celkins0, User profile for user: Audio is out of sync from video and delay increases over time. This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. Irritating If you love AppleInsider and want to support independent publications, please consider a small donation. I have tried all of your suggestions without any improvement. Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug. Seems the audio sync issue is new since TVOS 14.4 updated to TVOS 14.5 and currently 14.6. Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). Reboot the wifi router as well. May 1, 2021 8:39 PM in response to JoppeA. Especially the audio in movies dropping out. Some TVs have an audio sync delay option in the tv settings. Head here. This site contains user submitted content, comments and opinions and is for informational purposes For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? With that said, there does exist a couple of nifty workarounds . tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. Get the best of iMore in your inbox, every day! The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. So frustrating! Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? Apple disclaims any and all liability for the acts, Disable Match Frame Rate, enable Game Mode, or reset all your settings. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. Vancouver22, User profile for user: Interestingly, movie previews are apparently unaffected by the issue. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Darryl0289, User profile for user: I have tested with them and it's still not a problem. only. For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. After update to tvOS15, sound and audio become more and more out of sync with time. Some claim that they were able to play videos without any audio sync issues on the Infuse client. When watching Netflix on Apple TV 4K only, every ten-15 minutes, the audio drops out for five seconds or so. I can hear the clicks when moving between app tiles, or opening an app. scarter17, User profile for user: I've reset my AppleTV and two homepods and it still won't sync. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. (I've tried disabling this, but no change in the sync issues). If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. any proposed solutions on the community forums. All postings and use of the content on this site are subject to the. I have the same problem when trying to sync my Sonos speakers. Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. All postings and use of the content on this site are subject to the. This site contains user submitted content, comments and opinions and is for informational purposes There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? The issues occur with all streaming services but seem to . Plex Audio Sync Issue on Apple TV: How to Fix - DroidWin iMore is part of Future US Inc, an international media group and leading digital publisher. Apple TV is way more stable. Please help. On iPhone: Tap Continue on the Wireless Audio Sync box. Apple may provide or recommend responses as a possible solution based on the information Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter.