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These notices included your right to dispute the balance owed. Some collectors will offer a pay for delete, you agree to pay, under the condition that they agree to remove it from your creditsome creditors will do it, and I hear some will tell you that they will. Convergent Outsourcing, Inc. is a debt collection agency. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. And I owe them money. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). Never make an agreement with a debt collection agency over the phone. FAQ. - Make the payment with them through chat. After I paid, I they say I don't have acc. With account paid and settled. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. They are supposed to do that when it's paid. Since they were on leases that left me on the hook for around $1400. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. Sprint sent account to collections, Convergent Outsourcing. Lots 81-82 Street C Is Convergent Outsourcing a Scam? Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and . Convergent Outsourcing, Inc. is a debt collection agency. Investigate this business and this Tom ** who could be a fake also. How do I setup a payment plan? Philidelphia Nationwide, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. Learn more. FAQs I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. How do I get them to delete their reporting. Calling you before 8 a.m. or after 9 p.m. Misrepresenting itself or information about the debt, Attempting to collect a debt after the statute of limitations expires, Reporting false information about the debt, Contacting you at work or at a time you say is inconvenient, Contacting friends, family or coworkers regarding your debt, Calling you after you request contact through U.S. Mail only, You pay the debt to Convergent Outsourcing, Convergent Outsourcing deletes its entry on your credit report. If so how did you proceed? If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Except when it drops off the credit report. https://money.com/how-to-remove-convergent-outsourcing-from-your-credit-report/. If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. The Convergent Outsourcing entry should no longer appear, in which case you can continue to make payments until you repay the debt. Seemed reasonable, but what a scam. I was making payments via automatic draft. But we can send a letter out showing settled. That's if they're reporting. Convergent Outsourcing is not a scam. Was just about to apply for an apartment and bam, get hit with a collection the same amount of the ones I just paid off. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. It may not be copied without the written permission of Ripoff Report. And that my Identy had been stolen last year. After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. I have been receiving calls periodically, have not answered these calls. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? Press question mark to learn the rest of the keyboard shortcuts. Sprint/convergent outsourcing - myFICO Forums - 6111159 It depends on how much they gave access to their system to Convergent. I called sprint, who was very eager to accept a payment to confirm if this was true. Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. Offers may be subject to change without notice. It's a scam to collect money from people who pay what they owe. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. They wanted me to pay 60% to settle the account, and I told them I wanted to file a dispute, and they said once I got the documents, THEN I would have to pay the amount!!!! 11/30/2022 3:48 PM. More details on software and accessibility are available at WebAIM.org. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751. Im really trying to overcome some debt and past bad decisions and just when I was clear I get smacked with another collection. - If it's not deleted, send an email to the executive offices from this public website:https://www.elliott.org/company-contacts/ just look for Sprint. At this time, we can only discuss payment plans over the phone. Consumers want to see how a business took care of business. Learn more about Convergent Outsourcing or view your account with us online. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Las Vegas Nevada, Convergent Outsourcing, Inc. Convergent, Jefferson Capital Systems, LLC A collection from HSBC Bank which I have, nor had a account with HSBC. If everyone got a successful deletion after missing a payment for any reason. I have the same collections from sprint thru convergent outsourcing on my credit report. Like it or not. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. If you cannot afford to pay your debt in one payment, our representatives will work with you to setup a payment plan. It took a few people and tries but they are finally deleting. Suite 100 Renton, WA 98057, Phone number: 800-444-8485 Website: http://www.convergentusa.com/. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I am a bot, and this action was performed automatically. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Be the first one to find this review helpful. They also collect medical debts. That said, about six months later I decided to clean this up. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. Convergent Outsourcing Questions & Complaints Convergent Outsourcing help - myFICO Forums - 6148102 The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. If you have an account with us, were here to help! But like most debt collectors, it has a questionable reputation with its customers. My tertiary goal is to pay as little as possible. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. Convergent is required to password lock receipts due to housing sensitive information. Bryan Sankey's Phone Number and Email Last Update. How long does it take for my credit report to update after I make a payment. They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! They stated update will occur. They told me to contact their collections people. I had a Spring sent to ERC. The more complaints are filed by consumers, the more likely they will be investigated for fraud. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. How those businesses take care of those complaints is what separates good businesses from the rest. b***@convergentusa.com. I asked her if Convergent owned the debt. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. He said all he could do was put this note in my file. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Just because you paid Sprint off doesn't mean that it gets it off your report. ConsumerAffairs is not a government agency. They are billing me for something I've never had from them. I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. Why do these companies have such power to impact your credit so easily. If so, what's the best way to have them do this? he said this was a bill collection agency. The account is in the amount of $621. This is the best way to manage and repair your business reputation. She said to give them a call and try to settle for less with them. Make sure they're going to recall the debt. Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. Contact Convergent Outsourcing Contact Us If you are trying to stop calls from 770-870-1070 Convergent Outsourcing, please visit our Stop Collection Calls From Convergent Outsourcing page. FRAUD ALERT! I made arrangement to pay for some equipment for renting it, I did not owe them any money. Thank you for visiting Convergent Outsourcing to make a payment on your account. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. Wait. There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. It often has more success because of its industry knowledge and negotiation tactics. Unfortunately, you cannot get your account number online at this time. If you find any inconsistencies, you can file a dispute with the three major credit bureaus. Ripoff Report | Convergent Outsourcing, Review - Renton, Washington What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. Unsubscribe at any time. It dropped off after a while. They stop taking the money out of my account and listed it as a paid debt on my credit report. I got a letter stating I owed monies to Sprint. They should be able to see whether there was or not and whether you need to deal with sprint. I paid them today, now waiting to see what will happen. R-1234567). Email. If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. I don't believe that I owe what Sprint claims that I owe. Convergent Outsourcing is a debt collection agency that's been in business since 1950. A goodwill deletion is where the debt collector agrees to stop reporting the debt out of goodwill. We value your privacy. Don't dispute again, it will come back validated. I pay for that service through Frontier Communications who by the way ** me up from the onset. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. You may try a GW campaign with OC. Press question mark to learn the rest of the keyboard shortcuts. Learn more about Convergent Outsourcing or view your account with us online. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. We also do not buy debts the debt that you may owe is still owned by the original creditor. If push comes to shove and you need to take legal action, its your word against the agencys. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Bryan Sankey - Sprint Trainer - Convergent Outsourcing - ZoomInfo Maryland Residents: This agency is licensed as NMLS ID # 930053. I called sprint back and spoke with a gentleman this time. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. Wixom or Renton - there are three addresses on her Michigan or Washington, Convergent Outsourcing inc Pinnacle credit services asking me to pay a delinquent account with Verizon wireless i have had a Verizon service. I need some advice on how to proceed with this collection account. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. Houston Texas, Convergent Outsourcing, Inc false claim of oweing money Houston Texas, Convergent Outsourcing Inc. ATERS001 Sears National Bank RIPOFF Houston Texas, convergent outsourcing inc Sue Called to talk to me about debt that was due this year. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Advertisers above have met our - Wait a few days, it most likely won't be deleted even if they said it would. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Improving your credit takes time, but its worth it. Doubt they will remove it. - Send one more email to executive office asking nicely again to have it deleted. If this is the case, consider contacting a professional credit repair company. A lady called me from Convergent outsourcing about a Dish Network account. I use Credit Karma to keep track of my record, although I haven't been on the non-tax side of it for a while now. As of April 1st, 2020, Sprint is now part of T-Mobile! How to deal with Convergent Outsourcing - Bills.com Or, should I try to handle it through Sprint (since they own the debt). Convergent Outsourcing and its agents are not credit specialists. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Create an account to follow your favorite communities and start taking part in conversations. bureaus (they were only reporting to two). For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. Unbelievable!! If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. Within 48 hours it was on my credit report dropping me almost 20 points. Do I handle the debt through Convergent? They said according to sprints policy they cannot delete from the trade line. If a CA buys a debt they can report as if they were the OC. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions - Tell them you want to pay in full directly for your old bill. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. So I paid them 2 payment Dec. And Jan they took out of my banking acc. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. Who is ED Magedson - Founder, Ripoff Report. So I called the number listed he ask for last 4 of my SS# and address. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. I was a month to month plan. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Phone 2 hrs, transferred numerous times and then they hang up! If it was sold, Convergent has the legal right to collect and to post on your reports. These people need to be stopped.