e-mail addresses you have already provided to us. R%.a8$kh&p7Qvh!A5vQUb3^.c|q~db.Mp*&Q1) @;`F0Bf O=2j0x r/R` x"B.p2Q##r@MA`$f;yF4`#.\>A&0`0YSLN# CqN((H3`V6:Pu`d/4I6M13q9f(#p" Submit claims, check status of disability or leave, and see payments. March 31, 2022, book value per diluted share of $46.36 decreased 10% from $51.36 at Dec. 31, 2021, principally due to a change from net unrealized gains to net unrealized losses on investments within AOCI as a result of an increase in interest rates and wider credit spreads. A reduction in P&C current accident year (CAY) catastrophe (CAT) losses, net of reinsurance, to $98 million, before tax, in first quarter 2022, including $27 million from the Ukraine conflict, compared with $214 million in first quarter 2021. A reconciliation of net income to underwriting results for the quarterly periods ended March 31, 2022 and 2021, is set forth below. Loss (income) from limited partnerships and other alternative assets, Net investment income excluding limited partnerships and other alternative investments, Underlying combined ratio- Phone: 1-800-549-6514 Availability: Monday - Friday 8AM - 8PM EST A reconciliation of net income (loss) to core earnings for the quarterly periods ended March 31, 2022 and 2021, is included in this press release. If a team member takes a leave intermittently or on a reduced work schedule basis in order to obtain planned medical treatment, the team member must, when requested, attempt to schedule the leave so as not to unduly disrupt HMHs operations. hm0W?2B D(zg9s@z"[A]|D Y +eP! h21R0Pw/+Q0,H/-K-0 Phone: 1-866-294-7987 Availability: Monday - Friday 8AM - 8PM EST Questions about your claims? h2T0Pw/+Q0L)620)XTb;; ;* ^ Underlying underwriting gain (loss) endstream endobj 317 0 obj <>stream @UURAC$WP6xB For your security, you will be disconnected from this system if your computer is inactive for 15 minutes. How do I get started? Lower net favorable PYD, with $3 million before tax of favorable PYD in first quarter of 2022 driven by auto liability reserve releases compared with $42 million of favorable PYD in first quarter 2021 that included higher reserve releases for auto liability and catastrophes. * Customer reviews are collected and tabulated by The Hartford and not representative of all customers. Financial and other important information regarding The Hartford is routinely accessible through and posted on our website at https://ir.thehartford.com. Risks Relating to Economic, Political and Global Market Conditions: Insurance Industry and Product-Related Risks: Financial Strength, Credit and Counterparty Risks: Risks Relating to Estimates, Assumptions and Valuations: First quarter 2022 net income available to common stockholders of $440 million ($1.30 per diluted share) increased 80% from the 2021 period, and core earnings* of $561 million (core earnings per diluted share* of $1.66) were up 176% from the prior year quarter. Check the phone or e-mail you selected. 2 Information about the injured worker and what happened. The $96 million of excess mortality losses in the first quarter of 2022 included $122 million of losses with dates of loss in the first quarter and a $26 net decrease of estimated losses from prior incurral years. Corporate Consolidated. Underwriting gain (loss) is a before tax non-GAAP measure that represents earned premiums less incurred losses, loss adjustment expenses and underwriting expenses. All benefits are subject to the terms and conditions of the policy. Underwriting gain (loss) Media Contacts: The Hartford will refer your accommodation request to the LOA Accommodations team who will follow up accordingly. Its so much more than productivity. See how were changing the game. Employers may purchase Paid Family Leave insurance for their employees. The increase was primarily due to: Net investment income was flat in first quarter 2022 compared with the prior year period as greater income from limited partnerships and other alternative investments (LPs) and the effect of a higher level of invested assets was offset by a lower yield on fixed maturities resulting from reinvesting at lower rates during the 2021 calendar year. The Hartford Insurance Claims Workers' Comp Claims We're Here to Support You It's quick and easy to start your claim online. Renewal written price increases in homeowners of 8.8% in first quarter 2022. In addition, you may automatically receive email alerts and other information about The Hartford when you enroll your email address by visiting the Email Alerts section at https://ir.thehartford.com. Factors or events that could cause the Companys actual results to differ may emerge from time to time, and it is not possible for the Company to predict all of them. Some employers have a waiting period, which means you have to be out of work for a set number of days before you can start getting benefit payments. Book value per diluted share (excluding AOCI)* of $51.42 as of March 31, 2022, increased from $50.86 at Dec. 31, 2021, as the impact from net income in excess of stockholder dividends during the first quarter of 2022 was partially offset by the dilutive effect of share repurchases. An increase in insurance operating costs and other expenses, primarily driven by higher technology costs, higher claim costs to handle elevated claim levels resulting from the pandemic and a decrease in the allowance for credit losses on premiums receivable in the 2021 period, partially offset by incremental savings from the Hartford Next program and a reduction in AARP direct marketing costs. The Company believes this ratio is an important measure of the trend in profitability since it removes the impact of volatile and unpredictable catastrophe losses and prior accident year loss and loss adjustment expense reserve development. More detailed financial information can be found in The Hartford's Investor Financial Supplement for March 31, 2022, and the first quarter 2022 Financial Results Presentation, both of which are available at https://ir.thehartford.com. ** All amounts and percentages set forth in this press release are approximate unless otherwise noted. Contact the employer/policyholder for assistance if you are uncertain of other coverage. Forward-looking statements are based on management's current expectations and assumptions regarding future economic, competitive, legislative and other developments and their potential effect upon The Hartford Financial Services Group, Inc. and its subsidiaries (collectively, the "Company" or "The Hartford"). Manage my personal policy, bills and claims. If you have a communicable disease or are out on a Workers Compensation leave, you must report to your local Occupational Health office to be cleared prior to returning to work. Michelle Loxton The Hartford is off to a strong start in 2022 delivering a trailing 12-month core earnings ROE of 14.8%. You can easily manage your policy, billing, and documents in one convenient place Create Your Account Log In Express Services No login required Pay Your Bill Get Your Auto ID Cards Download the Mobile App Digital ID Cards, bill pay, roadside assistance and more. Tough times call for hard-working benefits thatll help get you through it. The three months ended March 31, 2022 included $12 million before tax of credit losses on fixed maturities, available for sale, with $9 million driven by four issuers with Russian exposure. Insurance, income protection, personalized services whatever you need, the Bucks got your back. We'll send you an Identification Code so we can so we can verify your identity. More information on the company and its financial performance is available at https://www.thehartford.com. LC-5180-31 (Printed in U.S.A.) Page 1 of 7. Net income of $77 million in first quarter 2022 was down $58 million from first quarter 2021 largely driven by a $55 million before tax decrease in underwriting gain and a $16 million before tax change to net realized losses in first quarter 2022. Core Earnings Return on Equity Underlying combined ratio of 88.5 was 5.0 points higher than first quarter 2021, primarily due to higher auto loss costs and, to a lesser extent, a higher expense ratio. The auto underlying combined ratio of 93.3 increased 7.0 points from first quarter 2021, primarily due to higher auto frequency and severity and a higher expense ratio, partially offset by an increase in earned pricing. - The Hartford uses the non-GAAP measure core earnings margin to evaluate, and believes it is an important measure of, the Group Benefits segment's operating performance. Eligibility for benefits during the leave, length of leave, and other conditions depend upon the circumstances of the leave and other qualifying factors. hTj0W$R@)cfS(bo? Net income of $42 million in first quarter 2022 decreased from $47 million in first quarter 2021, largely due to a change from net realized gains to net realized losses related to investments in funds seeded by the company, partially offset by higher fee income. Loss ratio of 81.9% decreased 2.4 points from first quarter 2021 with a decrease in group life due to lower excess mortality, partially offset by an increase in group disability: Expense ratio of 25.9% increased 0.6 points from first quarter 2021, primarily driven by higher claim costs to handle elevated claim levels resulting from the pandemic and an increase in technology costs, partially offset by expense savings from the Hartford Next operational transformation and cost reduction program, and higher earned premiums. Subscribe to our weekly newsletter. [,n\87..^;e-f]Er`'aS3|X*fyCyRN,k * C2=n|c6znnF>j!O:. Notify your leader of your intent to take a leave. Income from LPs, including from private equity and other funds, is generally reported on a three-month lag. Once you've entered the information below, it should take about 5-10 minutes to complete your claim. We sent a one-time security code to {#maskedTwoFactorEmail}. Get the facts on family and disability leave. Middle & Large Commercial underlying combined ratio of 91.5 improved by 3.8 points from first quarter 2021 primarily due to lower non-CAT property losses, COVID-19 losses incurred in first quarter 2021, and a lower expense ratio. This role is responsible for budgeting/forecasting, reporting, analytical insight, and providing financial support to the Group Benefits Customer Services organization. If your return to work note includes work restrictions, do not report to work until the LOA Accommodations team contacts you, which will be within 24 hours (except on weekends), to discuss your work restrictions and the protocol for your return. The companys investments with Russian exposure have an amortized cost of $16 million and a fair value of $7 million. A reconciliation of the combined ratio to the underlying combined ratio before COVID-19 losses is set forth below. A reconciliation of consolidated net income (loss) ROE to Consolidated Core earnings ROE is set forth below. If neither of these situations applies to you, please move on to Step 4. - This non-GAAP measure of underwriting profitability represents underwriting gain (loss) before current accident year catastrophes, PYD and current accident year change in loss reserves upon acquisition of a business. I'm not sure It's okay - you can call us at (866)547-4205 for assistance, or follow the prompts in the claim form. %PDF-1.7 % and data rates from your wireless provider still apply. Browse our network of workers comp doctors. 312 0 obj <>stream An increase in the group disability loss ratio primarily reflecting less favorable prior incurral year development on long-term disability and an increase in the group life loss ratio before considering excess mortality claims due to a higher loss ratio under group accidental death claims business. number. Apart from excess mortality claims, the group life loss ratio increased primarily due to a higher loss ratio under group accidental death business. Virginia's insurance code now includes voluntary Paid Family Leave as a new form of insurance. Ron C. Lodi, CA. Get the help you need and the support youre looking for by. Note: There's no charge from us to receive messages by text, but standard text messaging To find an Express Scripts pharmacy, call 888-289-1407 or review, can log in to see account and claim details. If you have not received the code or still have trouble signing in, please call member services. Benefits. First quarter 2022 net income available to common stockholders was $440 million, or $1.30 per diluted share, up 80% from first quarter 2021, primarily due to a $435 million, before tax, change from an underwriting loss* to an underwriting gain in first quarter 2022 and a decrease in excess mortality in group life, partially offset by a $225 million, before tax, change to net realized losses in first quarter 2022. I can not recommend The Hartford as an insurance option for either auto or home. Team members are eligible for up to 12 weeks of unpaid leave during a 12-month period. Quarter after quarter results illustrate how our strategy translates into a consistent and sustainable financial performance. - This is a non-GAAP per share measure that is calculated by dividing (a) common stockholders' equity, excluding AOCI, after tax, by (b) common shares outstanding and dilutive potential common shares. Email or fax at 1-848-245-8453 to process your return to work. Request security code For additional security, we need to verify your identity before you can sign in to the account. If you have not received the code or still have trouble signing in, please call member services. A reconciliation of net income margin to core earnings margin for the quarterly periods ended March 31, 2022 and 2021, is set forth below. Favorable P&C prior accident year development (PYD) within core earnings of $36 million, before tax, in first quarter 2022, largely driven by reserve decreases in workers compensation, compared with $223 million of unfavorable PYD in first quarter 2021 that was primarily due to a reserve increase for general liability driven by the initial settlement with Boy Scouts of America (BSA) related to sexual abuse claims. Mutual Funds and exchange-traded funds (ETF) net flows, Total Hartford Funds assets under management (AUM). The combined ratio is the most directly comparable GAAP measure. Results of discontinued operations - These results are excluded from core earnings for businesses sold or held for sale because such results could obscure the ability to compare period over period results for our ongoing businesses. Submit a Claim, Get Support Yes, we make it that easy. endstream endobj 316 0 obj <>stream A decrease in the underlying combined ratio before COVID-19* losses of 1.8 points, including a lower expense ratio of 1.0 points and a lower underlying loss and loss adjustment expense ratio before COVID-19 losses of 0.8 points, driven by earned pricing exceeding loss trends in several lines. Fully insured ongoing sales were $389 million in first quarter 2022, down 24% as the prior year period benefited from expansion of paid family medical leave programs in several states. In first quarter 2022, The Hartford returned $530 million to stockholders, consisting of $130 million in common stockholder dividends paid and $400 million of common share repurchases. You are about to be logged out due to inactivity. exam, lab or test results/reports; physician notes; Explanation of Benefits (EOBs) from your health insurance provider; itemized medical or hospital bills; or medical records. These net realized gains and losses are directly related to an offsetting item included in the income statement such as net investment income. Disability & Leave Claims call 888-277-4767 Life & Accident (AD&D) Claims call 888-563-1124 Actual results could differ materially from expectations depending on the evolution of various factors, including the risks and uncertainties identified below, as well as factors described in such forward-looking statements; or in The Hartfords 2021 Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and our other filings with the Securities and Exchange Commission. From income protection plans to a fast and easy claims process, we are here for you. The Company believes that core earnings margin provides investors with a valuable measure of the performance of Group Benefits because it reveals trends in the business that may be obscured by the effect of buyouts and realized gains (losses) as well as other items excluded in the calculation of core earnings. Return to the Homepage. Or you can call us at (888) 277-4767 (888) 277-4767 or the phone number provided by your benefits administrator. Once you receive it, please enter it below. Group Benefits fully insured ongoing premiums were up 5%, compared with first quarter 2021, driven by an increase in exposure on existing accounts and strong persistency. The Hartford Let's Talk Instead. Because The Hartford's calculation of these measures may differ from similar measures used by other companies, investors should be careful when comparing The Hartford's non-GAAP financial measures to those of other companies. For additional security, we need to verify your identity before you can sign in to the account. -This non-GAAP measure is the amount of net investment income, on a Consolidated, P&C or Group Benefits level earned from invested assets, excluding the net investment income related to limited partnerships and other alternative investments. 25 0 obj <> endobj 49 0 obj <>/Encrypt 26 0 R/Filter/FlateDecode/ID[<9449A312FB3F4288A1BDB40EE62221DA><4E239AEA51FE45EB89565951F176C0F9>]/Index[25 44]/Info 24 0 R/Length 105/Prev 249676/Root 27 0 R/Size 69/Type/XRef/W[1 2 1]>>stream The Hartford believes, however, that some realized gains and losses are integrally related to our insurance operations, so core earnings includes net realized gains and losses such as net periodic settlements on credit derivatives. The underlying combined expense ratio before COVID-19 losses is an important measure of the trend in profitability since it removes the impact of volatile and unpredictable catastrophe losses, prior accident year reserve development and COVID-19 incurred losses. How will I be paid? 11/27/2019. Net investment income, excluding limited partnerships and other alternative investments Your pharmacist should bill your approved medications directly through Express Scripts, at no cost to you. Net income (loss) available to common stockholders per diluted common share is the most directly comparable GAAP measures. What if I need to take an intermittent leave for a personal disability? This non-GAAP financial measure of the loss and loss adjustment expense ratio for Commercial Lines represents the loss and loss adjustment expense ratio before catastrophes, prior accident year development and COVID-19 incurred losses. Combined ratio is the most directly comparable GAAP measure. Please fix errors indicated below. A Critical Illness claim should be filed after a physician has diagnosed you or a covered dependent with a covered illness or after you or your dependent has undergone a health screening and is eligible for a wellness or health screening benefit. Policies underwritten by the issuing companies listed above detail exclusions, limitations, reduction of benefits and terms under which the policies may be continued in force or discontinued. When you receive your 8-digit Identification Hospital Indemnity You or a covered dependent were hospitalized. %XLNT$) HTR. Core earnings per diluted share - The Company provides different measures of the return on stockholders' equity (ROE). Be prepared to supply the following information: Name, last four digits of your social security number, date of birth, date last worked and date of hire, Medical providers name, phone number and fax number, Preferred method of communication while on leave. Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. From income protection plans to a fast and easy claims process, we are here for you. STEP 2 Prepare to file your claim.1 You'll need the following . An increase in the Personal Lines underlying loss ratio* of 4.4 points to 60.8% in first quarter 2022 from 56.4% in first quarter 2021, driven by an increase in auto claim frequency and severity. The Company believes that excluding AOCI from the numerator is useful to investors because it eliminates the effect of items that can fluctuate significantly from period to period, primarily based on changes in interest rates. The changes to loss reserves upon acquisition of a business are excluded from underlying combined ratio because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition as such trends are valuable to our investors' ability to assess the Company's financial performance. michelle.loxton@thehartford.com Section II Employee's Statement - to be completed by the . Matthew Sturdevant If no one was injured, you can use this online form to report a claim for a car, truck, SUV or motor home. President Doug Elliot added, During the first quarter, our Property & Casualty business sustained the momentum built during 2021. employer's . The Hartford Financial Services Group, Inc., (NYSE: HIG) operates through its subsidiaries, including underwriting companies Hartford Life and Accident Insurance Company and Hartford Fire Insurance Company, under the brand name, The Hartford. With more than 200 years of expertise, The Hartford is widely recognized for its service excellence, sustainability practices, trust and integrity. I need to request a leave of absence for a personal disability. - This non-GAAP financial measure of the combined ratio for Commercial Lines represents the combined ratio before catastrophes, prior accident year development and COVID-19 incurred losses. You need to file a claim and you want to do it quickly and easily. I Am a Small Business Customer With an Account I Am a RMIS-TREO Customer I Am an Injured Worker The underlying loss and loss adjustment expense ratio before COVID-19 losses is an important measure of the trend in profitability since it removes the impact of volatile and unpredictable catastrophe losses, prior accident year reserve development and COVID-19 incurred losses. You may want to check with your employer before you file. You are about to be logged out due to inactivity. Total disability loss ratio of 73.2% increased 4.8 points compared with first quarter 2021, primarily due to less favorable prior incurral year development on long-term disability as the 2021 period benefitted from low incidence levels from earlier in the pandemic. The loss and loss adjustment expense ratio is the most directly comparable GAAP measure. Net income (loss) and net income (loss) available to common stockholders are the most directly comparable U.S. GAAP measures to core earnings. Tw0y~ Certain of the statements contained herein are forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. - The Hartford's management evaluates profitability of the Commercial and Personal Lines segments primarily on the basis of underwriting gain or loss. From time to time, The Hartford may use its website and/or social media outlets, such as Twitter and Facebook, to disseminate material company information. ;U'|RjU$]sR%fzbu=VS O D*27'He]mS.ACcB6Q&1c"(19]Oifu oh\I1k KL! Make sure you have the following: Policy number Billing Zip code Accident details It's time to upgrade! The information you've entered is invalid, please try again. [aw9Av HJ}0oMM!`OxiB;Y9Qe8\"NIFV];?Y8c@^+TTP-Vh!(cj)e5B}Ij0 fQ 860-547-6233 I am on an approved leave for a personal disability. A reconciliation of net income (loss) to core earnings for individual reporting segments can be found in this press release under the heading "The Hartford Financial Services Group, Inc. Change in valuation allowance on deferred taxes related to non-core components of before tax income - These changes in valuation allowances are excluded from core earnings because they relate to non-core components of before tax income, such as tax attributes like capital loss carryforwards. Please try again later or call us at 1-860-547-5000. Our customers paid an average of $88 a month for general liability insurance and $70 a month for workers' compensation insurance. The Hartford is a leader in property and casualty insurance, group benefits and mutual funds. An increase in earnings generated by 11% growth in earned premium. Impact on annualized investment yield of limited partnerships and other alternative investments, before tax, Annualized investment yield excluding limited partnerships and other alternative investments, before tax. 4)If you are enrolled for any other group coverage through The Hartford for which benefits may be available as a result of the covered event, please submit the appropriate claim(s). If you do not meet the eligibility requirements for an FMLA personal leave of absence or need an at-work accommodation, the same process outlined above should be followed. Hackensack Meridian Health team members are eligible for several types of leave. Adjustment made to reconcile net income available to common stockholders per share to core earnings per diluted share: Restructuring and other costs, before tax, Income tax expense (benefit) on items excluded from core earnings, [1] Net income (loss) available to common stockholders includes dilutive potential common shares. A reconciliation of net income (loss) available to common stockholders per diluted common share to core earnings per diluted share for the quarterly periods ended March 31, 2022 and 2021 is provided in the table below. After completing these steps, you may need to complete additional steps depending on your specific situation. Therefore, the Company believes it is important for investors to evaluate both core earnings margin and net income margin when reviewing performance. Hartford Funds. Book value per diluted share (excluding AOCI) Contact your Benefits Administrator for your Policy Number. To apply for intermittent leave, please call The Hartford at. During the quarter, The Hartford returned $530 million to shareholders, including $400 million of shares repurchased and $130 million in common stockholder dividends paid. The homeowners underlying combined ratio of 77.4 was relatively flat from 77.2 in first quarter 2021 due to a slight increase in the expense ratio. If documentation is not provided within 15 days, the leave may be denied. The Hartford will discuss its first quarter 2022 financial results on a webcast at 9:00 a.m. EDT on Friday, April 29, 2022. Manage my business policy, bills and claims, get certificates and submit audits. https://www.thehartford.com/employee-benefits/value-added-services. Deferred gain resulting from retroactive reinsurance and subsequent changes in the deferred gain - Retroactive reinsurance agreements economically transfer risk to the reinsurers and including the full benefit from retroactive reinsurance in core earnings provides greater insight into the economics of the business.